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  • Report: #850086

Complaint Review: Clear Internet, Clearwire, sprijnt/Nextel

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  • Submitted: Wed, March 07, 2012
  • Updated: Thu, March 08, 2012

  • Reported By: sean atwood — mckiney Texas United States of America
Clear Internet, Clearwire, sprijnt/Nextel
4400 Carillom Point, Internet United States of America

Clear Internet, Clearwire, sprijnt/Nextel deceptive, fraud, bad service, wont release or stop charging card, Internet

*Author of original report: fixed

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I live in McKinney Texas, I have had Clear for 5 months and my internet service never worked properly. My phones, ipad, ipods & computers would get a signal but it was so short you could use the internet. 5 months and they could never get it right, I would get credits but still no service. I finally went to another carrier. Now clear is continuing to charge my card and they are now telling me I owe a cancellation fee, I asked to speak to manager and he laughed and said you can just deal with collections.



This report was posted on Ripoff Report on 03/07/2012 12:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Clear-Internet-Clearwire-sprijntNextel/internet/Clear-Internet-Clearwire-sprijntNextel-deceptive-fraud-bad-service-wont-release-or-850086. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

fixed

AUTHOR: sean atwood - (United States of America)

I spoke with Cindy in escalations department at headquarters for Clear Wire.  She listened to what I had to say and noticed some of my issues. 

Her department phone # is 888-216-2794.  I am no longer a customer of Clear but I am satisfied with how it was handled after getting past the call center.



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