• Report: #718934

Complaint Review: Clear Internet

  • Submitted: Mon, April 18, 2011
  • Updated: Mon, April 18, 2011

  • Reported By: Jerry — Orem Utah United States of America
Clear Internet
Clear / Dept CH 14365 Palatine, Illinois United States of America

Clear Internet Clearwire Communications, My 55.00a month gets me managed and not the unlimited usage and the 3-6.0Mbps that I was told I would get! Palatine, Illinois

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I have had Clear internet for the last 6 months and over the last 3 of those, Clear has been managing my account.  Where I used to get speeds of 3.00Mbps or higher, I am now getting throttled back to a minimum of 0.30 and usually around 0.54.  I will admit this seems to be happening more in the evening past about 4:00, but there are days in a row where I cant get past the 0.5 mark on any speed test that I run.  If I am going to throttled back like this I feel that I should be charged accordingly and not have to pay the 55.00 that I have been paying for the poorest service out there.

This report was posted on Ripoff Report on 04/18/2011 09:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/Clear-Internet/Palatine-Illinois-60055/Clear-Internet-Clearwire-Communications-My-5500a-month-gets-me-managed-and-not-the-unlim-718934. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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