- Report: #96713
Report - Rebuttal - Arbitrate
Complaint Review: Clear Point Direct - CP Direct
Clear Point Direct - CP Directwww.clearpointdirect.com Champlain, New York U.S.A.
CP Direct AKA Clear Point Direct false claims, a ripoff liar Champlain New York
In his company rebuttal, Mr. Dube refutes all consumer complaints and claims to be a proud member of the Better Business Bureau. Not so, Mr. Dube! I logged on to their website immediately after reading his statement, and this is what I found:
According to the Better Business Bureau, Mr. Dube's company is not a "proud member", or any other type of member for that matter. There have been numerous reports made to the BBB regarding customer service, shipping problems, etc.
Also, according to their website, all merchandise orders must be shipped within 30 days after receipt by the company unless otherwise stated on the order form. If, for whatever reason, a company cannot ship within 30 days or the published time frame, written notice must be sent to the consumer explaining the delay & offering a full refund. From what I've read here, I doubt that Clear Point Direct has fulfilled even this basic obligation.
If anyone here would like more info, or would like to verify my comments, please feel free to log on to the BBB website (keywords- Better Business Bureau). I think you'll find their site very informative. I may contact them myself to let them know of Mr. Dube's claim to be a member.
This report was posted on Ripoff Report on 06/28/2004 05:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/Clear-Point-Direct-CP-Direct/Champlain-New-York-12919/CP-Direct-AKA-Clear-Point-Direct-false-claims-a-ripoff-liar-Champlain-New-York-96713. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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