- Report: #789668
Report - Rebuttal - Arbitrate
Complaint Review: Clear Wireless
Clear WirelessDept CH 14365, Palatine, IL 60055-4365 Palatine, Illinois United States of America
Clear Wireless Clear Wireless Palatine, Illinois
Today I tried to cancel, and they tried to charge a cancellation fee. I told them I would not be paying any cancellation fee because they did not honor their terms of the deal. The foreign support person keep repeating the same thing over and over again, "you have a 2 year contract." And I told him over and over, a contract is null and void if the terms are not met by the provider. I was promised a static IP, now I can't get one. The contract is no longer in effect. After 5 different phone calls, I gave up. They cancelled my service and asked where to send the bill for the cancellation fee. I told them that they could send it wherever they liked, but I wouldn't be paying for it. We'll see how badly they want to push the issue. I have no problem filing multiple complaints with the FCC and the BBB. Oh yes, I will make sure everyone knows about this.
This report was posted on Ripoff Report on 10/17/2011 09:05 AM and is a permanent record located here: http://www.ripoffreport.com/r/Clear-Wireless/Palatine-Illinois-60055/Clear-Wireless-Clear-Wireless-Palatine-Illinois-789668. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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