• Report: #698755

Complaint Review: Clear/Clearwire

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  • Submitted: Tue, February 22, 2011
  • Updated: Tue, February 22, 2011

  • Reported By: Sergio — Tolleson Washington United States of America
Clear/Clearwire
4400 Carrillon Pt Kirkland, Washington United States of America

Clear/Clearwire OBSOLETE TECHNOLOGY, NOT AVAILAIBLE IN MANY PLACES IN THE US, FAILED TO GIVE ME INSTRUCTIONS ON WHAT TO DO W/MY OLD MODEM Kirkland, Washington

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In February of 2008 I signed up for Clearwire service.  Little did I know that It was an outdated and virtually obsolete technology in my opinion. 

I received a modem for accessing the internet at that time.  About a year later I recieved another modem without even requesting one.  I was not informed about what to do with the old one so I just set it aside.

When I moved and cancelled my service ( they don't have clearwire service in any part of Arizona) I returned the newer modem and didn't give any thought to the old one untill I received my bank statement.  On the statement there was an a charge of $74.32 for the old modem. 

I called Clear/Clearwire and was told that the terms required the return of the old modem ( I quess I didn't read all of the FINE PRINT! ) Regardless, at the time they shipped me the new modem they should have CLEARLY instructed me to return the old modem.

I also question were they get the value of the old and probably obsolete modem?  And, what do they do with the old ones - recycle them, refubish them, throw them away?

Don't waste your time on a technology that is probably years past it's practical use.  Get yourself a modern and up to date internet service.

This report was posted on Ripoff Report on 02/22/2011 11:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/ClearClearwire/Kirkland-Washington-98033/ClearClearwire-OBSOLETE-TECHNOLOGY-NOT-AVAILAIBLE-IN-MANY-PLACES-IN-THE-US-FAILED-TO-G-698755. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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