- Report: #959806
Report - Rebuttal - Arbitrate
Complaint Review: Clearwater Health Center Clearwater Florida
Clearwater Health Center Clearwater Florida707 Druid Street Clearwater, Florida United States of America
Clearwater Health Center Clearwater Florida Unprofessional, Rude, Incompetent Clearwater, Florida
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In June of this year I had an appointment for a mamogram. The referrel paperwork was filled out incorrectly with the wrong code. This is also the norm in this facility. Paperwork is filled out incorrectly quite often which delays test being done. Lynette told the nurse she would get the paperwork corrected and fax it over so for me to wait at the facility(West Coast Radiology) and I would still be able to have the mamogram. I waited in the office for over two hours and the paper work never came. I called Lynette back and she had never did what she said she was going to do /never tried to get the paper work corrected even though she knew she had me waiting at the office to have the mamogram done. When I questioned her she became very rude and told me she was in a lunch meeting and couldn't do it. I asked her why she just didn't say that to the nurse and why did you have me wait there for over two hours. She wouldn't answer me and became even more rude.
It has been six months of testing and I still do not know if I have breast cancer. The incompetence of moving paperwork through causes all kinds of delays.
I have emails all the way to Senator Jones of pinellis county and can't seem to get anyone to listen. It's like they just want to schedule test and charge the county but no treatment. The system is awful and no one seems to know how it really works. There is so much more and I have all my emails to the Representative and Senators if anyone is interested.
From rude unprofessional behavior to incompetence to the point of delayed treatment.
This report was posted on Ripoff Report on 10/25/2012 05:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/Clearwater-Health-Center-Clearwater-Florida/Clearwater-Florida-/Clearwater-Health-Center-Clearwater-Florida-Unprofessional-Rude-Incompetent-Clearwater-959806. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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