- Report: #869756
Report - Rebuttal - Arbitrate
Complaint Review: Clearwire
ClearwireInternet United States of America
Clearwire CLEARWIRE IS A RIP OFF!!!! YOU GET WHAT YOU PAY FOR!! Internet
In the first part of April I lost service for 5 days after numerous calls into tech support with no help. At that time they told me my account would be credited for my time lost and my time lost in March. A whole $10 credit for 9 days of lost service!! I decided it was time for me to look for another internet provider. After going with another company I called to cancel my service on the 16th of April only to be informed that they couldn't cancel my service until the end of the month because it was a prepaid and all the money that was supposed to be credited to me and my partial month of service wouldn't be refunded to me because I was canceling my service with them.
I am on the phone now with account services going back and forth with a lady that wont disclose her name to me about refunding my money. After telling her 5 times that I want to speak to a supervisor she has me on hold once again. So far the calls been 45 min long and I'm no better off than what I was before I called. Take my advice YOU GET WHAT YOU PAY FOR. IF PAYING A LITTLE MORE MEANS BETTER SERVICE DO SO!! Dont waste your time with this company!!
This report was posted on Ripoff Report on 04/17/2012 07:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/Clearwire/internet/Clearwire-CLEARWIRE-IS-A-RIP-OFF-YOU-GET-WHAT-YOU-PAY-FOR-Internet-869756. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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