- Report: #901018
Complaint Review: Clearwire
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| Clearwire
Internet United States of America |
|
Clearwire Clear Clear aka clearwire trying to force people to cancel service. Internet
*Author of original report: Wake up and actually read the post before you reply.
*Consumer Comment: Wait a minute
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Fix it the right way.
Corporate Advocacy Program™
About three months ago Clear as they are now called sent me a letter stating they would not be allowing any new subscribers but that existing subscribers would receive "service as usual". This was true up until this month.
I now get disconnected up to 5 times a day and throttled down to less than dial up speeds even more often. I bit the bullet and phoned their abysmal so called customer service. The idiot I spoke to refused to escalate the problem and was laughing when he told me " You're now in a 3G area and we don't want your business, so why not do us both a favor and go somewhere else" !!
I am seeking legal advice on this and if anyone else has experienced this sort of thing from them I would ask you to contact me at ukgraham1@yahoo.com If as I expect the attorney considers this illegal then I will be filing a suit around July 1st.
I still have their original acceptance letter to me from 2009 stating unlimited high speed access and their letter about not allowing new sign ups as they are intending to supply 4G areas only where they can.
I now get disconnected up to 5 times a day and throttled down to less than dial up speeds even more often. I bit the bullet and phoned their abysmal so called customer service. The idiot I spoke to refused to escalate the problem and was laughing when he told me " You're now in a 3G area and we don't want your business, so why not do us both a favor and go somewhere else" !!
I am seeking legal advice on this and if anyone else has experienced this sort of thing from them I would ask you to contact me at ukgraham1@yahoo.com If as I expect the attorney considers this illegal then I will be filing a suit around July 1st.
I still have their original acceptance letter to me from 2009 stating unlimited high speed access and their letter about not allowing new sign ups as they are intending to supply 4G areas only where they can.
This report was posted on Ripoff Report on 06/21/2012 03:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/Clearwire/internet/Clearwire-Clear-Clear-aka-clearwire-trying-to-force-people-to-cancel-service-Internet-901018. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Author of original report
Wake up and actually read the post before you reply.
AUTHOR: Graham1954 - (United States of America)
SUBMITTED: Saturday, July 07, 2012
I have no problem with a company saying "we don't want your business". but when that same company promises unlimited access 24/7 and takes your cash for two years then because they want out of that particular market the YES I do have a problem.
Clear are well known for using throttling on customers who according to their criteria use too much bandwidth. Now I have been monitoring mine for the past two weeks and it seems that in an attempt to force people out it has dropped from 250 meg/day to 50 meg/day despite them stating that they provided an unlimited service.
Can you be honest for even one minute and explain why this blatant disregard of customers doesn't need them to be held accountable in a court of law? If your bank promised you no fees ever and then started charging you $1 per transaction and said "if you don't like it then leave" I am forced to assume you wouldn't even dispute the charges and would say "that's their right, so even though they promised in writing this would never happen, it's obviously my fault" lol
The whole point of looking into and now filing a lawsuit was for breach of contract. Thankfully my attorney disagrees with you and filed three days ago, so now we will see who is right either the GOP troll or the people LOL
Clear are well known for using throttling on customers who according to their criteria use too much bandwidth. Now I have been monitoring mine for the past two weeks and it seems that in an attempt to force people out it has dropped from 250 meg/day to 50 meg/day despite them stating that they provided an unlimited service.
Can you be honest for even one minute and explain why this blatant disregard of customers doesn't need them to be held accountable in a court of law? If your bank promised you no fees ever and then started charging you $1 per transaction and said "if you don't like it then leave" I am forced to assume you wouldn't even dispute the charges and would say "that's their right, so even though they promised in writing this would never happen, it's obviously my fault" lol
The whole point of looking into and now filing a lawsuit was for breach of contract. Thankfully my attorney disagrees with you and filed three days ago, so now we will see who is right either the GOP troll or the people LOL
Respond to this report!
What's this?
You want to sue a company because they told you they no longer want your business and to go somewhere else?
The last time I checked there is no law that says a private company has to do business with anyone. So do you have some information that this has changed? If so can you please post the specific law they are breaking, as that can only help everyone.
The last time I checked there is no law that says a private company has to do business with anyone. So do you have some information that this has changed? If so can you please post the specific law they are breaking, as that can only help everyone.
Respond to this report!
What's this? 
