- Report: #331366
Report - Rebuttal - Arbitrate
Complaint Review: Clearwire
Clearwireclearwire.com Internet U.S.A.
Clearwire Out of Service- Out of Money Internet
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
So I ended up moving and of course it did not work in my next location, so I called in April to cancel Clearwire. The first representative told me that he could go ahead and do that, but I wanted to wait a couple days until my next internet provider came through. So I called them back a couple days later.
Well, the next people would not just let me cancel without charging the "termination fee." I was told a lot of different things as far as having somebody "take over" my agreement. I was told that a truck had to come out and verify that it did not work, but that if I already moved, then it would not come out to check. I talked with the "supervisor" who would not let me talk to anyone else. All my calls were screened to go straight to her.
I argued that I was not going to pay the $200.00 to cover something that did not even work! She tried to make a deal with me, saying that I had to pay for the months I had internet plus some more costs. In the end, she ended up charging my credit card for about $180.00.
It's a bunch of false advertising and the representatives tell different things. I was told by a company, that used to do work with them, that they stopped doing business because the representatives lie. They said that Clearwire has good connection speed, but it doesn't work everywhere.
What a Rip-off!! Why would I sign an agreement if it wasn't guarenteed to work???
This report was posted on Ripoff Report on 05/08/2008 11:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/Clearwire/internet/Clearwire-Out-of-Service-Out-of-Money-Internet-331366. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.