- Report: #1159927
Report - Rebuttal - Arbitrate
Complaint Review: Cleo's VIP
Cleo's VIP Online Casino Bad Processors took money then banned me Internet
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I accrued a bunch of virtualspree points and never used them. One time I complained and reported them because I had charges taken out that I never got credited for because their processor was messed up. I sent them my personal documents including Bank statements etc. and they denied it. Although, it was a 30. dollar charge they would not credit me for what they took from my bank account. I reported them and then they banned me from the casino. I have thousands of dollars I spent in that casino and my credits, I have no access to. I tried to resolve the issue with a customer service person and they were belligerant.I told them if this was not resolved, I would report them.
This report was posted on Ripoff Report on 07/06/2014 04:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cleos-VIP/internet/Cleos-VIP-Online-Casino-Bad-Processors-took-money-then-banned-me-Internet-1159927. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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