• Report: #783776

Complaint Review: CleverBridge AG

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  • Submitted: Sun, October 02, 2011
  • Updated: Mon, October 03, 2011

  • Reported By: Steve — Texas United States of America
CleverBridge AG
Brabanter Str. 2-4, 50674 Cologne, Germany Internet United States of America

CleverBridge AG Christian Blume - CEO, Martin Trzaskalik - CTO, Oliver Breme - CFO, Peter Blunck VP Accounts, Craig Vodnik VP Marketing ALLOWED Third Party to Charge my credit card for PORN site membership Internet

*UPDATE Employee: cleverbridge is an eCommerce company

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I attempted to make an online purchase of TuneUp Utilities and the process was directed to Cleverbridge for processing. I provided my credit card information and collected the unlock code for the software. BUT a few dayl later when I checked my credit card account I found the charge for the software ($34.95) and a  second charge for $24.95. After much research I found that I now had a subscription to a Porn site OUTBACK SLUT HOUSE     http://outbacksluthouse.com/         Of course CleverBridge denys knowing anything and denys responsibility. The FACT is I only provided my credit card to One site (supposedly secure) and I have Two charges. The BOTTOM LINE is Don't trust this company, If they are not in bed with the porn mongers then they are certainly not protecting the security of the transactions.

This report was posted on Ripoff Report on 10/02/2011 07:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/CleverBridge-AG/internet/CleverBridge-AG-Christian-Blume-CEO-Martin-Trzaskalik-CTO-Oliver-Breme-CFO-Peter-783776. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

cleverbridge is an eCommerce company

AUTHOR: cleverbridge - (USA)

Dear Customer,

Thank you for your message. We can assure you we are not affiliated in anyway with any adult themed websites. cleverbridge is an eCommerce company who processes payments for hundreds of software manufacturers and digital media companies. We deal specifically with payment-related issues for software companies and nothing else. 

We are a government regulated, PCI compliant, TRUSTe certified business with an A rating from the Better Business Bureau. We are sorry to hear about your experience, but this subscription did not come through us or any of the software manufacturers we are associated with. We recommend you dispute that charge with your bank as you have clearly not made this purchase. 

Feel free to contact us for further information at:

http://www.cleverbridge.com/?scope=contact&progress=customersupport

Sincerely,

cleverbridge Customer Support 

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