- Report: #725138
Report - Rebuttal - Arbitrate
Complaint Review: Climber.com
Climber.comSan Diego, California United States of America
Climber.com company did not give me a refund on non used monthly membership payments San Diego, California
I was told that there were only quarterly, semi-annually, or annual payments only by their salesman.
I requested a monthly subscription and asked if there was a trial period. Their rep said no.
I joined thinking that if I did not like the site, I would get my money back. I chose the $ 118.00 quarterly payment, it was the least expensive of the three.
Within hours of joining, after viewing the web site, I discovered a (30) monthly trial offer.
I immediately requested that the company convert my quarterly membership to a monthly, a long with the trial. They refused to honour my request, and stated that there were no refunds.
I simply wanted to take advantage of their (30) trial offer v.s. the higher quarterly payment that I made based on their salesman fradulent statement. They refused to change my membership.
I contacted my bank and filed a claim to stop the credit card payment, and after (60) days, my bank informed me that since my credit card was not stolen. They could not assist me and that I needed to contact the company directly.
Needless to say, Climber.com are crooks and thieves. No refund or even credit for future use, if I wanted to use the service. I filed a compliant with the BBB. Do not use this site. They are crooks.
This report was posted on Ripoff Report on 05/03/2011 02:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Climbercom/San-Diego-California-/Climbercom-company-did-not-give-me-a-refund-on-non-used-monthly-membership-payments-San-725138. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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