• Report: #959490

Complaint Review: Climber.com

  • Submitted: Wed, October 24, 2012
  • Updated: Thu, February 14, 2013

  • Reported By: Polly — Rockledge Florida United States of America
Climber.com
www.climber.com Internet United States of America

Climber.com Heather Hannacher Evil people who mislead serious job seekers. Resumes "sent", never sent. Paid big $ for resume to sit in cyberspace. Internet

*REBUTTAL Individual responds: Response to "Evil" Title

*Consumer Comment: Re: Hannacher C

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I purchased the resume service; there were easy words misspelled, sent in form I could not open, and correct zip code does not show up when I go online to search my prospective job searches.

The person in customer service 'walking me through' the procedure for using their site to find jobs/recruiters spent less than 5 minutes to 'educate me'.  I have tried to send 15-20 resumes but only 5 show as being sent.  The others are actually showing Climber.com as the recruiting agent; which means they have their own name on my recruiter list but they don't actually have any recruiters and are doing nothing with my resume.  

Wish I had read the scam information before I got involved with them!

This report was posted on Ripoff Report on 10/24/2012 01:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/Climbercom/internet/Climbercom-Heather-Hannacher-Evil-people-who-mislead-serious-job-seekers-Resumes-sent-959490. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Individual responds

Response to "Evil" Title

AUTHOR: Heather - (USA)

I did not respond to this right away because I believed it would blow over, since it is not true.  Unfortunately, when people Google my name this horrid post shows up, which is a defamation of character and unjust propaganda.  I WORKED for the company in question; I was NOT the company name or main source, which is suggested in the title.  My job was that of Project Manager and I walked clients through the company's process, assisting them with writing a proper resume.  I not only performed my job to a "t" but went above and beyond for my clients (putting in more time that necessary because THEY did not want to follow simple instructions).

We cannot write someone's resume for them as we do not know what their employment history entails.  It is up to the client, which is clearly outlined upon signing up for the service, to assist us with this.  It was this company's business practice to help people receive a professional resume and set them up with employers contact information to help them apply for jobs.  Once a resume is written, it is up to the CLIENT to apply for and obtain a job.  Clients are encouraged to apply to as many sites and people as possible, as this is what gets you multiple responses.  

I am not only insulted but aggravated my name was brought into this.  I feel bullied given the amount of time, effort, and care I put in to assist her.  If she was unhappy with the service, she should have addressed the company NOT me specifically.  Unfortunately, people who are looking for employment (understandably) are usually under stress, which causes them to lash out at people.  I am more than happy to prove the light that was shed on me is unfounded and inappropriate.  I only hope that people are willing to make up their own mind based on experience.

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#2 Consumer Comment

Re: Hannacher C

AUTHOR: Jeffrey - (United States of America)

Although the cost of services provided by Climbers was expensive for an unemployed person. the service I received from Heather Hannacher yielded me an excellent employment, granting me a 10% increase in pay compared to my previous employer of 10 years, I believe the resume' written by Climbers was the gateway to the many inquiries I had regarding my availability for hiring.
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