Close Combat Training Non response to repeated inquiries, repeatedly charging credit card after being told not to. Ramsey New Jersey

On August 12, Close Combat agreed to refund first $19.95, and then, all three disputed $19.95 charges, thus resolving this issue. They also sent me what they say is a link to the original offer (which I could not access immediately after I made the purchase of the $19.95 e-book), and when I paged through it to confirm the information, the final page came up with "Oops, we have a little problem" -- and could not be accessed.

While in the end they refunded my money, they continue to have problems with their marketing web sites, and need to do a much better job of customer service, which they claim is outstanding. Failing to respond to repeated communications over a period of fourteen weeks while continuing to charge for something that was never wanted, then repeatedly changing their story about what was supposedly ordered (first supplements, then a publication from their web site, then supplements again, then a publication) is not an indication of good customer service.

In the end, they refunded my money. Now I'm looking for a way to get back the several hours I had to spend to undo this, which should have been over with back in May when I sent my first fax, which they responded to without taking care of the problem.

On August 12, Close Combat agreed to refund first $19.95, and then, all three disputed $19.95 charges, thus resolving this issue. They also sent me what they say is a link to the original offer (which I could not access immediately after I made the purchase of the $19.95 e-book), and when I paged through it to confirm the information, the final page came up with "Oops, we have a little problem" -- and could not be accessed.

While in the end they refunded my money, they continue to have problems with their marketing web sites, and need to do a much better job of customer service, which they claim is outstanding. Failing to respond to repeated communications over a period of fourteen weeks while continuing to charge for something that was never wanted, then repeatedly changing their story about what was supposedly ordered (first supplements, then a publication from their web site, then supplements again, then a publication) is not an indication of good customer service.

In the end, they refunded my money. Now I'm looking for a way to get back the several hours I had to spend to undo this, which should have been over with back in May when I sent my first fax, which they responded to without taking care of the problem.

On August 12, Close Combat agreed to refund first $19.95, and then, all three disputed $19.95 charges, thus resolving this issue. They also sent me what they say is a link to the original offer (which I could not access immediately after I made the purchase of the $19.95 e-book), and when I paged through it to confirm the information, the final page came up with "Oops, we have a little problem" -- and could not be accessed.

While in the end they refunded my money, they continue to have problems with their marketing web sites, and need to do a much better job of customer service, which they claim is outstanding. Failing to respond to repeated communications over a period of fourteen weeks while continuing to charge for something that was never wanted, then repeatedly changing their story about what was supposedly ordered (first supplements, then a publication from their web site, then supplements again, then a publication) is not an indication of good customer service.

In the end, they refunded my money. Now I'm looking for a way to get back the several hours I had to spend to undo this, which should have been over with back in May when I sent my first fax, which they responded to without taking care of the problem.

On August 12, Close Combat agreed to refund first $19.95, and then, all three disputed $19.95 charges, thus resolving this issue. They also sent me what they say is a link to the original offer (which I could not access immediately after I made the purchase of the $19.95 e-book), and when I paged through it to confirm the information, the final page came up with "Oops, we have a little problem" -- and could not be accessed.

While in the end they refunded my money, they continue to have problems with their marketing web sites, and need to do a much better job of customer service, which they claim is outstanding. Failing to respond to repeated communications over a period of fourteen weeks while continuing to charge for something that was never wanted, then repeatedly changing their story about what was supposedly ordered (first supplements, then a publication from their web site, then supplements again, then a publication) is not an indication of good customer service.

In the end, they refunded my money. Now I'm looking for a way to get back the several hours I had to spend to undo this, which should have been over with back in May when I sent my first fax, which they responded to without taking care of the problem.