- Report: #428344
Report - Rebuttal - Arbitrate
Complaint Review: Close Out Genius, Closeout Genius, Closeoutgenius.com, Camcordergenius.com, Camcorder Genius
Close Out Genius, Closeout Genius, Closeoutgenius.com, Camcordergenius.com, Camcorder Geniuscloseoutgenius.com Internet U.S.A.
Close Out Genius, Closeout Genius, Closeoutgenius.com, Camcordergenius.com, Camcorder Genius STAY AWAY FROM CLOSE OUT GENIUS Las Vegas; Brooklyn Internet
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When I called them after three days and asked for the status of my order they told me that they do not have camcorders in stock any more and I will need to wait another week when they will receive a new shipment from Sony.
When I called them in one week they told me that it is on backorder and I will need to wait another two weeks. When I asked them if there is some certain date or date range when they are expecting for the shipment from Sony they said they do not know.
At the same time they still have the camcorder HDR-SR11 listed on their website and they still continue to sell it. When I called them and asked about that the guy from costumer service told me that they do not have those camcorders on hands but they sell them in advance.
By reading reports from other costumers about this company it seems that I am not only one who goes through this. So beware of closeoutgenius.com.
This report was posted on Ripoff Report on 02/25/2009 12:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/Close-Out-Genius-Closeout-Genius-Closeoutgeniuscom-Camcordergeniuscom-Camcorder-Genius/internet/Close-Out-Genius-Closeout-Genius-Closeoutgeniuscom-Camcordergeniuscom-Camcorder-Geni-428344. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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