• Report: #1015838

Complaint Review: CloseoutDigital.com

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  • Submitted: Sun, February 17, 2013
  • Updated: Sun, February 17, 2013

  • Reported By: HDSLRGuru — Owasso Oklahoma United States of America
CloseoutDigital.com
1111 Story Rd Internet United States of America

CloseoutDigital.com Scam, Crooks, Thieves, Criminals, Internet

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"I placed a order 1/22/2013 for a Nikon D600 Digital Camera and a Nikkor 70-200mm lens and paid $104.99 for ground shipping. The scheduled delivery date from my receipt was 2/10/2013. I never once received tracking information and I have not received either product. I have called customer service every day since 2/11/13 and talked to Peter. The first time I called him on 2/11/13 he informed me that the lens was on backorder (wish I would have known that earlier.) I asked for a refund and Peter said he would refund me for the lens and the shipping but the camera was already on its was and would arrive on 2/14/13.

Today is 2/17/13 and still no camera or tracking information even though I have called every day since 2/11/13 asking for it. I have spoken with my credit card company and still have not received a refund now 6 days later! As I already stated I have called customer service every day since 2/11/13 also asking to speak with a manager but conveniently they have all been in a meeting at all hours of the day but Peter always assured me a manager would return my call... you guessed it, no call. This company has not only performed poorly but they have completely ripped me off! I have paid $3,294.75 and now have nothing in my hand and nobody willing to do anything about it. DO NOT DEAL WITH THESE CRIMINALS!"

This report was posted on Ripoff Report on 02/17/2013 02:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/CloseoutDigitalcom/internet/CloseoutDigitalcom-Scam-Crooks-Thieves-Criminals-Internet-1015838. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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