- Report: #871688
Report - Rebuttal - Arbitrate
Complaint Review: Cloud 9 Spa - Ohm Skin Care
Cloud 9 Spa - Ohm Skin Care1956C Maybank Hwy Internet United States of America
Cloud 9 Spa / Ohm Skin Care Rachel Carter Fraud - Ripoff - Scam Artist - Immoral - Unethical Internet
*Author of original report: ha ha ha
*REBUTTAL Individual responds: More fabrication
*Author of original report: she really IS crazy!
*REBUTTAL Individual responds: Nuface Lauren Justice Rebuttal
I called her for the second appt and expressed my concerns about the Nu Face and that I did not see any results. She told me, "Well, I didnt really have much to work with". Now, she is trained in this and if she thought the thing was not going to work, then why did she do it????.
I was late to my second appt, due to construction traffic in Mt Pleasant and Downtown, but I called her ten minuted before my appt and told her I may be a little late. She called me five minutes after my appt was to start and cancelled ME and told me I would have to reschedule bc she had another client after me. So, I went to Facelogic and tried the Nu Face there. Again, did NOT work.
I had an appt today, the reschedule, technically my second of three appts, and I called ahead of time and said, in a non threatening tone, that I did not think the Nu Face worked on me and I would like a refund for the UNunsed sessions. I thought maybe we could trade out and I could get facials or product instead. I never cancelled my appt.
I arrived 20 mins early and Rachel was sitting outside. While I was walking up, she verbally attacked me and told me she was not doing anything for me, no refund and because I did not cancel my appt within 24 hours, she was not giving me anything. I never cancelled my appt. I showed up! She told me to take it up with Groupon. Yeah, like thats going to get me anywhere.
Facelogic sells these Nu Face devices for $250 and says to use it everyday bc the effects only last 2 or 3 days. Rachel told me they last a LONG time. I got NOTHING but assaulted and attacked by this Rachel girl and lost not only time, money and a bad facial, but I have lost faith in anyone claiming their product works. This girl is NUTS! She screamed at me and told me that I need to see a counselor bc I have dysmorphic issues. What?? SHE is the one with the implants and HUGE fish lips and tattoos all over her, not me. I am a housewife, living in Mt Pleasant and trying to look my best for my husband.
I dont know if Cloud 9 Spa's owner is aware that she has a sociopath working in her salon, but I would NEVER recommend anyone going there and will definitely spread the word about the terrible service!
This report was posted on Ripoff Report on 04/21/2012 09:01 AM and is a permanent record located here: http://www.ripoffreport.com/r/Cloud-9-Spa-Ohm-Skin-Care/internet/Cloud-9-Spa-Ohm-Skin-Care-Rachel-Carter-Fraud-Ripoff-Scam-Artist-Immoral-Unethic-871688. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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