• Report: #910444

Complaint Review: Coachworx

  • Submitted: Wed, July 11, 2012
  • Updated: Sun, November 04, 2012

  • Reported By: Doc — Ocala Florida United States of America
Coachworx
4501-B UImerton Road clearwater, Florida United States of America

Coachworx Spend $100,000 in cash for an RV and now I can't get a title. clearwater, Florida

*Consumer Comment: hire an attorney to go after them if they have not provided you with the title.

*REBUTTAL Owner of company: RE: I paid $100,000 for an RV and they will not get me a title!

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Last Friday afternoon 7/6/2012 I bought an RV from Coachworx, a cleawater, FL RV dealer. I was told that they would get me the title so I could register it.  Now that I have paid for it and taken it home they refuse to get me a title even though its against the law. I have been on vacation since Saturday at a cost of $3,000 a day and they do not care. My whole family is mad as they want to get going on the remainder of their vacation they have waited two years for and I can't go as I cannot register my RV. Its been 5 days today and I have lost $15,000 as a direct result of this bad company, not including the RV which at this point may well be hot or stolen for all I now know.

Do NOT do business with this rip off so called dealership. They are new to this business and I thought I had found a place to buy from and to get service from but these two jokers that own this place by the names of Mike Bell and Rick May are real bad news. Buyer beware. The State of Florida will now become involved in their illegal activity. I will also notify all Prevost owners through the Prevost network of owners, to not do ANY business with them.

This report was posted on Ripoff Report on 07/11/2012 03:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Coachworx/clearwater-Florida-33762/Coachworx-Spend-100000-in-cash-for-an-RV-and-now-I-cant-get-a-title-clearwater-Flori-910444. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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0Author 1Consumer 1Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

hire an attorney to go after them if they have not provided you with the title.

AUTHOR: Auto Dealer Fraud Investigator - (United States of America)

My name is stick Bogart and I investigate for both consumers and auto dealers to help when it comes to the consumer who is mistaken about the situation and when it comes to auto dealer fraud. If the dealership does the right thing I will stand up for them any day. Now regarding this ripoff report about a customer not getting a title for the RV they bought.

Did your dealership get the check cleared?  The answer is yes or no.  If it didn't I'm sure that you would've taken the motorhome back by now.  So the motorhome is been paid for why haven't you provided the buyer a title in their name only.

If I was the buyer of this RV  I would be taking your dealership to court if you did not provide the buyer with a title.   If it's paid in full the buyer should get a title without a lien.

To the customer that bought the RV. If you can afford to spend a hundred thousand dollars for an RV. I'm sure you can afford to hire an attorney to go after them if they have not provided you with the title.

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#2 REBUTTAL Owner of company

RE: I paid $100,000 for an RV and they will not get me a title!

AUTHOR: Coach Worx - (United States of America)

As a representative for the aforementioned company, I can assure all readers that there are numerous discrepancies in this blog, and it is extremely libelous.

First, we have been in this business for years and have a solid relationship within the community of Prevost owners. A large majority of those owners are loyal customers already because of our good reputation in the industry. Next, the "jokers" you referred to as the owners, Michael Bell and Rick May, have extensive experience in the industry, and are highly regarded within the motor coach/recreational vehicle community.

Next, we are not an "RV dealer" as you referred to us. We do not specialize solely in the sales of recreational vehicles or motor coaches. However, we are a reputable RV Service and Repair facility that also offers a Sales division of used coaches. That being said, we are a licensed dealer with the State of Florida, and we are extremely familiar with the laws of the State that govern the sale of motor vehicles. At this time, we have not found any grounds for your frustration. By Florida law, this sale has been handled and completed following the guidelines passed down by the State.

On the original sales contract that you signed in our office on the date of the sale, you stated that you were going to register this vehicle under an LLC. In the State of Florida, tax-exempt LLC's do not pay sales tax on purchases. Because you, and you alone, have made the choice to do so, you did not pay sales tax. By not paying sales tax on your coach, you are not entitled to, nor will the State provide, a temporary tag for your vehicle.

We have never refused to provide the title to you. In fact, I have saved copies of the correspondence between us. This includes the email you received yesterday stating that the title (and all other documentation that you requested) would be overnighted to you as soon as you returned, by overnight mail, the seller's tag off of the coach. The fact that you cannot park your coach without a tag is not an issue that we would be concerned with. The ability to park or store the vehicle after you have left our facility without a tag or registration is solely your responsibility, and that is a situation you should have worked out PRIOR to your purchase.

Next, you mention missing your vacation because you cannot register the vehicle. Let's do a timeline. You purchased the vehicle on Friday, July 6, 2012 by PERSONAL CHECK, not certified bank funds. You were made aware that the seller would have to overnight the original title to our office. You were even shown a scanned copy of the title from the seller. You were also made aware that the title would not be released until your payment cleared the bank. The check was taken to the bank on Friday afternoon, it cleared our account on Monday, July 9, 2012, and cleared your account on Tuesday, July 10, 2012. Per the email correspondence you have received from me, I also know that you are aware that we did not receive the seller's original title into our office until Tuesday, July 10, 2012. You began these postings on July 11, 2012. Today is July 12, 2012. To be completely honest with you, you would not have been able to transfer title and secure new registration by today anyway. If your family is upset over a delayed vacation, this is no fault of ours, and we will not accept that responsibility.

As for your claim that this vehicle "may well be hot or stolen for all I now know..." It was made knowledgable to you that a true and current title exists, and you were shown a copy of it while in our office the day of your purchase. If this was truly your concern at this time, you would be investigating the validity of the VIN and Title Number with the State of Florida, not writing defamatory blogs. You replied with an email stating that "if this tag is reported stolen which it is not and I can prove it, that will cause me to declare war..." We never threatened to report the tag as "stolen." We informed you that we will ask the seller to go to the Florida DMV office and CANCEL his tag. This means, if you are caught riding around on a cancelled tag that belongs to someone else, we again have no responsibility in that.

Next, you want to prove the honesty in your side of the story, then please explain why you are not posting these blogs under the same call sign each time? You are Doc from Ocala on this one, but Pardee from Naples on the others. If you are telling the truth in all of this, there would be no reason to disguise your identity or location.

Your claim of our facility being a "rip off dealership" is also disputable just for the simple fact that we have hundreds of happy, satisfied, and loyal customers. We are more than happy to invite you to "involve the State of Florida in regards to illegal activity;" as we are confident that we have not performed any said activity.
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