- Report: #866655
Report - Rebuttal - Arbitrate
Complaint Review: Coast Dental Sprayberry
Coast Dental Sprayberry2550 Sandy Plains Rd # 145 Internet United States of America
Coast Dental Sprayberry Craig Smith, DDA rip off, scam, deceptive, unhygienic, over charge, Internet
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I had to return TWICE for the dentist to fix my broken temporary crown that was disintegrating in my mouth. Because of the cigarette incident, I was very cautious of hygiene. I noticed that gloved hands touched and adjusted lights, but the light handles were not cleaned (therefore MANY different gloved hands from other patients touched the same light). At other dentists I see a plastic sheath over things that they adjust when you are in the chair.
The office called to say that the day I had taken off of work to receive my new permanent crown was to be pushed back because the lab was very backed up from the holidays. As per the other 3 appointments, I didnt have any of this work done by the dentist except the Novocain shots.
IMPORTANT* As I was leaving, the assistant told the front desk to schedule me a full work up. I (having found the place disgusting and not at all satisfied with their work) did not want to ever go back so I explained that I had a regular dentist. THE ASSISTANT EXPLAINED THAT BECAUSE I WAS NOT SEEING COAST DENTAL, THEY COULD NOT GAURENTEE THE CROWN AND MY WARRANTEE WAS NULL. I said this was fine and left.
IMPORTANT* I called the dentist to go over my bill, and was told the ADDITIONAL amount on my bill was for the warrantee (LISTED AS LAB FEE for $395). This is suspect because why would they not submit it to BCBS? And why is called a lab fee?
I explained I had not signed up for a warrantee and was told you signed the paper (again listed as LAB FEE). I then explained that I was told BY them upon leaving that my warrantee was VOID since I would not be seeing them. I was then told that the fee was for a higher quality crown that I ordered that BCBS would not cover. I disputed this and they went back to the its the warrantee.
There are some serious issues at hand:
1.) Coast Dental is fraudulent or at least very dishonest in their practice (LAB FEE? I was NOT told about any warrantee) and was told it would be VOID! As they told me it was void, why are they still charging me?
2.) It is not hygienic by any means.
This report was posted on Ripoff Report on 04/10/2012 05:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/Coast-Dental-Sprayberry/internet/Coast-Dental-Sprayberry-Craig-Smith-DDA-rip-off-scam-deceptive-unhygienic-over-charge-866655. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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