Was seen approx. 6 months ago for an emergency crown as the office accepted my insurance. Have since been misquoted on three separate occasions. Each & every time I have had to consult with my insurance company because my quotes didn't add up. I work in medical insurance so I have quite a bit of knowledge in this area. I was originally quoted $900 (for crown only, not including extras). Went home, called insurance and was advised they don't cover that type of crown. Called Coast Dental back & suddenly my quote was approx. $500 cheaper. Decided to go ahead with treatment. Immediately after crown appt. I was advised I must return for a "cleaning" in order for the crown warranty to be valid. Again, my quote was incorrect, upselling services I didn't need or request AND included TWO $100 toothbrushes I didn't ask for. Luckily I noticed all the errors before signing quote & proceeding with treatment. Was reduced to a much more reasonable copay as it should have been in the first place. For my last apppointment I thought I'd ask for a written quote prior to appt. to make sure there were no problems. I received the quote approx. 10 days before appt. I called office & spoke with Jennifer who I must say was rude & extremely upset that I dare challenge her "knowledge". Kept talking in circles & not answering my direct questions. Since the quote was only approx. $50-$75 overwhat insurance said I should owe I let it go & decided to go ahead with treatment. Arrived at office & was seated in dental chair when they asked me to sign consents & quote. Quote was ANOTHER $75 over the quote they just mailed me a week ago. I asked to speak with office manger & was brought up front to Jennifer. She was immediately rude & hostile, snapping at me before I could even sat down. She began pushing my quotes all over her desk & snapping orders to other staff members to call this person, download this form, etc. I asked her direct, simple & reasonable questions and all I received in response was an attitude & no answers. Maybe because she liked to hear herself talk because I never got to complete a sentence before I was interrupted with her nasty attitude. It was at that time I decided to leave without treatment. I am kicking myself for not googling this practice before I visited the first time. If I had I would have seen all the negative reviews from people who have the same experience as me. Avoid this practice at all costs! I am going to call Coast Dentals patient relations number I found on this website but don't expect to get anywhere.