- Report: #773156
Report - Rebuttal - Arbitrate
Complaint Review: Coast Spas
Coast Spas6135 202 street Langley, British Columbia United States of America
Coast Spas Coast Spas Manufacturing Inc. Warranty worthless Langley, British Columbia
*Consumer Comment: Recalls are recalls, warranty is warranty
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Coast Spa has by far the worst customer service in the industry-basically NONE.
Everyone that I have talked too that own a Coast Spa will say the same thing "Had a Coast Spa that kept burning motors out.
They replaced pump one after a 2-month wait after calling and complaining haft dozen times.
Few months later pump 2 went up in smoke and they gave me nothing but the run around.
Found out that there is a recall on the motors with the U.S. Consumer Product Safety Commission. May 3, 2007 Release #07-177
Called Coast Spa and they told me I shouldnt have run the spa over 15 minutes at a time.
For peat sake I like to be in at least 30 minutes.
The motor said right on it, its made for continues operation. Its doesnt say anywhere in the owners manual about run time restrictions.
The warranty company Mark 5 Spas was useless and only took my money and did nothing.
Coast Spa said tuff luck and wouldnt do anything.
Checked with the BBB and Cost spa has a D rating and Mark 5 Spa service has an F.
Coast Spas are nothing but junk and you end up fixing everything your self because the warranty
Service is pathetic and the reps are flat out liars". The Spas look nice until you get
Them home and have any kind of a problem. They state they have a warranty but they
Will not cover ANYTHING.
They shouldnt be allowed to import to the USA
Do a search on the web and you well see what a peace of junk they really are.
This report was posted on Ripoff Report on 09/05/2011 02:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/Coast-Spas/Langley-British-Columbia-V2Y-1N7/Coast-Spas-Coast-Spas-Manufacturing-Inc-Warranty-worthless-Langley-British-Columbia-773156. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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