- Report: #1170822
Report - Rebuttal - Arbitrate
Complaint Review: Coast to Coast Grand Getaways
Coast to Coast Grand Getaways7560 Commerce Ct Sarasota, Florida USA
Coast to Coast Grand Getaways Bullied into renewing and when i refused i found the charge on my statement anyways. Can't use the service and am dizzy from all the circling around Sarasota Florida
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We went to the Bahamas for our wedding anniversary two years ago. We got lost and when we asked a guy he was nice enough to give us directions. He actually caught the van with us and explained alot of the history of the island as we went. When we reached our stop we were at a very nice building tons of yachts in the dock behind. He asked us to just listen to the proposal that it wasnt a time share and that if we just said hi to hi boss he would be paid $20. Mind you we were both 21 (and apparently clueless) they sold it as this amazing vacation opportunity.
What a con!! Its' been almost 2 years and havent' been able to use the vouchers we were offered. We fax things off and never recieve replies. We get promised mailings, we never get them. We signed a contract for over $8,000 and every time I call, calls drop I'm transferred to voicemails. When I do get through everyone apologizes but I still can't use the program.
On the contract it stated that in order to use the program every year we had to pay a $200 renewal fee. After the first year we decided not to renew. I got calls at my office and phone four to five times a day from a guy telling me I had to pay the renewal or I would be sent to collections. I read him my contract where it stated it was optional. He left me alone and a few weeks later I find out that my card had been charged anyways.
Their customer service is horrible and I'm paying through my nose for something that I'm not able to use.
This report was posted on Ripoff Report on 08/19/2014 12:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/Coast-to-Coast-Grand-Getaways/Sarasota-Florida-34243/Coast-to-Coast-Grand-Getaways-Bullied-into-renewing-and-when-i-refused-i-found-the-charge-1170822. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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