- Report: #748485
Report - Rebuttal - Arbitrate
Complaint Review: Coastal Gourmet Foods REVIEW: Customers should feel 100% confident when purchasing Coastal Gourmet Food
Coastal Gourmet Foods REVIEW: Customers should feel 100% confident when purchasing Coastal Gourmet FoodMAIN OFFICES: 267 Kentlands Blvd, #3013 Gaithersburg, Maryland United States of America
Coastal Gourmet Foods REVIEW: Customers should feel 100% confident when purchasing Coastal Gourmet Foods high quality U.S.D.A inspected and packed products. Coastal Gourmet Foods strives for total customer satisfaction and stands behind their product and service. Every purchase comes with a full one year one year guarantee for taste, tenderness, and against freezer burn. If a customer is dissatisfied for ANY reason, Coastal Gourmet Foods will happily replace or exchange any item a customer is dissatisfied with. Coastal Gourmet Foods customer care representative will travel to the customers home, office, or business to make exchanging the product simple, convenient, and painless. Santa Ana, California
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Coastal Gourmet Foods joins Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.
Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business.
When a company or individual joins the Rip-off Report Corporate Advocacy Program, they must make a commitment to us in writing to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Rip-off Report expects that members of our CAP program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). Making things right can mean lots of different things to different people, but our point is thisby working closely with the company or individual to resolve any disputes, Rip-off Report can track the footprints of customer service to ensure that our CAP members are doing everything they can to treat customers fairly and to increase their customer satisfaction.
ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM BAD BUSINESSES.
By Ed Magedson - Founder, Rip-off Report
Coastal Gourmet Foods approached Rip-Off Report with the intent of wanting to resolve any customer issues and reports posted on Rip-off Report. In fact, Coastal Gourmet Foods had already tried to contact the author of the one report. Coastal Gourmet Foods made everything right for this customer as they do for all their customers.
Coastal Gourmet Foods has joined the Corporate Advocacy Program because they want assurance that they will always have the opportunity to resolve any and all customer issues. They never want their customers to feel like they werent taken care off. Twin Cities Steak and Seafood stated Twin Cities Steak and Seafood strives for total customer satisfaction and stands behind their product and service 100%, no questions asked. We all know, anything along the way can always happen with food, especially when dealing with fresh meat and fish.
Coastal Gourmet Foods CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS
Coastal Gourmet Foods delivers quality U.S.D.A. inspected meats and seafood at bulk wholesale prices. The grocery stores cannot match our value, selection, and service.
Coastal Gourmet Foods Statements from the ownership team.
The ownership team at Coastal Gourmet Foods would like to thank you for taking the time to review our company. Coastal Gourmet Foods provides free home delivery of high quality U.S.D.A. inspected meats and seafood. All our products are 100% guaranteed for a full year for taste tenderness and against freezer-burn. Pick up a pack from an sales representative from an authorized distributor and discover why our customers buy from us again and again.
At Coastal Gourmet Foods we pride ourselves in delivering the highest quality U.S.D.A inspected meats that your family will enjoy throughout the year.
ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH .
As stated above, Coastal Gourmet Foods is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while dealing with their business. After speaking with ownership at Coastal Gourmet Foods and emailing anyone who filed a complaint in the past, Rip-off Report is proud to give Coastal Gourmet Foods a positive Rating. Coastal Gourmet Foods made efforts to ensure that all customers were satisfied and the ownership team assured Rip-off Report that the business has an improved business model that features customer satisfaction as the top priority. if any member of the Corporate Advocacy Program ever wavers on their commitment, consumers are always urged to let Rip-off Report to know about any problem immediately so we can make sure the member business makes it right with the customer.. The ownership group stated We improved the quality of our product line and have upgraded our technology to more efficiently handle any customer question or concern. We hired a full time customer service coordinator that oversees all aspects of our customer service department and reports daily to ownership. We value our customers above all else, and look forward to continually improving so that their experiences with Coastal Gourmet Foods remain strong, consistent, and positive.
STATED IMPROVEMENTS FROM Coastal Gourmet Foods .
They have upgraded the quality of their technology to more efficiently handle any customer question or concern. . We hired a full time customer service coordinator that oversees all aspects of our customer service department and reports daily to ownership. Coastal Gourmet Foods is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.
At Coastal Gourmet Foods, every purchase comes with a full one year one year guarantee for taste, tenderness, and against freezer burn. If a customer is dissatisfied for ANY reason, Coastal Gourmet Foods will happily replace or exchange any item a customer is dissatisfied with. A Coastal Gourmet Foods customer care representative will travel to the customers home, office, or business to make exchanging the product simple, convenient, and painless.
.. Coastal Gourmet Foods delivers quality U.S.D.A. inspected meats and seafood at bulk wholesale prices since 1996 with a full one year guarantee for taste tenderness and against freezerburn..
*Any consumer not receiving satisfaction from a member of Rip-off Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com
This kind of dedication to customer service means that Coastal Gourmet Foods will do whatever it takes to make sure their customers are properly taken care off.
In the future, if anyone has any complaints or concerns with Coastal Gourmet Foods , you are invited to contact them directly via email: email@example.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the companys response and to insure customer satisfaction).
As always, Rip-off Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Coastal Gourmet Foods or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Rip-off Reports Corporate Advocacy Program.. please contact us. EDitor@ripoffreport.com
..Remember, just because a company or individual is reported on Rip-off Report does not mean you should not do business with them. Use Rip-off Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.
Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Rip-off Report is chartering in new territory, working to make a change for both consumers and businesses alike.
Consumers can feel safe confident and secure when doing business with Coastal Gourmet Foods.. Read more about their product guarantee...
Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,. And about Coastal Gourmet Foods Commitment to Excellence and Consumer Satisfaction. ....
Consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.
..Corporate Advocacy Business Remediation and Customer Satisfaction Program team. .
A program that benefits the consumer and assures them of complete satisfaction and confidence when doing business with a member business.
ED Magedson Founder
a Worldwide Consumer Reporting News Agency
..by consumers, for consumers
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This report was posted on Ripoff Report on 07/02/2011 04:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/Coastal-Gourmet-Foods-REVIEW-Customers-should-feel-100-confident-when-purchasing-Coastal-Gourmet-Food/Gaithersburg-Maryland-20878/Coastal-Gourmet-Foods-REVIEW-Customers-should-feel-100-confident-when-purchasing-Coasta-748485. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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