• Report: #849390

Complaint Review: CobbleStone Auto Spa

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Tue, March 06, 2012
  • Updated: Mon, March 26, 2012

  • Reported By: Normand — Scottsdale Arizona United States of America
CobbleStone Auto Spa
15816 N Pima Rd. Scottsdale, Arizona United States of America

CobbleStone Auto Spa Saturated the seat, floor pad causing electrical problem under dash Scottsdale, Arizona

*Author of original report: Problem fixed

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I had a construction truck in for a complete detail January 23, 2012, a few days later while sitting in the back warehouse a light in the cab came on and would not go off. Took it to our shop Jan 27 th and they asked if the truck had been in a lake or flooded. The detailer apparently pressure washed the inside of the truck seats and all. Water had been pushed up under the dash along with the mud. We talked to the manager and they said they do not do that but might give a couple of free details.

The truck went back in when the seats were still wet February 8 th so back to the shop to pull the seats and floor mat to get dried out. Took two days with fans to finally get it dried out.

Now the management will not talk to me, they will not return calls or emails after they asked to see the invoices from my shop. It cost 502.34 to get the electrical fixed and dried out. They never followed up with our shop to verify the problem or costs. Shawn Coble General Manager will not do anything but push it to his boss who is the one that will not return calls or emails. Terrible management practices, we had been a customer for years so the first problem they run and hide.

This report was posted on Ripoff Report on 03/06/2012 08:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/CobbleStone-Auto-Spa/Scottsdale-Arizona-85260/CobbleStone-Auto-Spa-Saturated-the-seat-floor-pad-causing-electrical-problem-under-dash-849390. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on CobbleStone Auto Spa

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
1Author 0Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Problem fixed

AUTHOR: Normand - (United States of America)

This is an update to the first report, I finally had a supervisor call and meet to look at the problem. After a long talk looking at his problem with the reporting time lag that we had and the problem that was caused, they paid the entire cost of the repair. 

I did not expect that outcome and will now continue doing business with Cobblestone Auto Spa.

Thanks for your site and Cobblestone for getting this right.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory