- Report: #830324
Report - Rebuttal - Arbitrate
Complaint Review: Coffee Importers LLC
Coffee Importers LLC11023 Osgood San Antonio, Texas United States of America
Coffee Importers LLC James B Casey Coffee Importers LLC ripped me off San Antonio, Texas
*Consumer Comment: Recent E-Mail from Coffee Importers Founder
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I have called there company a lot of time. Most of the time no one answers the phone. The few times I got some one on the phone I was told a different story every time. First it was shipped and it must of gotten lost and they were going to reship it.
The next time, the coffee was out of stock and they were not sure when they were going to get more, so I asked for a refund.
I am still waiting for it. Then I called again and they could not find any record of my order. I even got the owner on the phone I think James Casey. He gave me this line this never happens and that they have been in business for twenty plus years. I checked with the BBB and they have over twenty complaints against them in the last year and they said they only had records on them about three years. I tried to get a refund by my credit card company; I was told Coffee Importers LLC merchant account was closed. I called the district attorneys in San Antonio. They can not find any record of the company on file anywhere. Buyer be where!!!
This report was posted on Ripoff Report on 01/28/2012 03:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Coffee-Importers-LLC/San-Antonio-Texas-78233/Coffee-Importers-LLC-James-B-Casey-Coffee-Importers-LLC-ripped-me-off-San-Antonio-Texas-830324. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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