• Report: #538033

Complaint Review: Coffeeroastersdirect, Seattle Coffee Direct

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  • Submitted: Fri, December 11, 2009
  • Updated: Fri, December 11, 2009

  • Reported By: charles bell — san mateo California United States of America
Coffeeroastersdirect, Seattle Coffee Direct
990 grove street evanston ill 60201 Internet United States of America

Coffeeroastersdirect, Seattle Coffee Direct shipped coffee after i cancelled account. I returned two shipments.. was told refund was due in 30 days. called 6 times ...another 10 days refund. finally phone started ..leave message on 11/02/09 Internet

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seattle coffee direct was offered on Facebook as means to points on game.
No mention of cost or shipping details.

Initial offer of 2 mugs and 2 lbs coffee cost $25.00

Before I could open intial offer. 09/18.first shipment arrived.  I called

to cancel account on 09/30/09.  and shipped first shipment back

at my expense. $8.70 via usmail.

Second shipment arrived 10/02 and was refused .

I called Seattle coffee to ask why I got second shipment?  They said it was

"already shipped" before I cancelled 09/30.  So I would be refunded upon it's

return..along with first shipment.

The second shipment was re-delivered to me 10/09..evidently not returned by ups.  

Packages left at my door.

With second shipment $39.70 was deducted from my bank account 10/02..over

drawing my account.  $35.00 odfee was charged to me.

On 11/02 Seattle Coffee confirmed both shipments were received at their end and refund

was in process.  11/12 still no refund.. I was told another 10 days.

12/02 phone at Seattle Coffee started "leave a message"..no return calls ever

received by me.  For the next week I left messages...no return calls.

Finally on 12/08 phone became inactive....

Today I got email from "Coffee Roasters Direct" with account password and link.

Tried to link, but re-directed to their official site and pass word did no work.

It asked for me to "register" new account info.

Google advised action sites for reporting fraud.

This report was posted on Ripoff Report on 12/11/2009 06:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/Coffeeroastersdirect-Seattle-Coffee-Direct/internet/Coffeeroastersdirect-Seattle-Coffee-Direct-shipped-coffee-after-i-cancelled-account-I-538033. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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