- Report: #1086412
Report - Rebuttal - Arbitrate
Complaint Review: Coice One RV
Choice One RV Daniel Townsend STAY AWAY from this company! The owner lies, and does not return calls or follow up on services. Phoenix Arizona
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Dan Townsend is the owner- This company brokers RV sales for private parties. He claims he makes sure that everything is properly serviced, and operating before they will lease or sell to a customer. Untrue. The first thing we noticed was there was not a faceplate on the stereo. When we asked where it was he admitted he did not even notice it was missing, but assured us, he would retrieve from the owner or have them purchase one if they could not locate. Never Happened Lie # 1. We asked if he could fire up the generator, and he said there was not enough gas, but assured us he had already performed a check and it worked fine. Lie # 2. We also asked if the tires were in good operating condition, since we live in the desert. His comment was the "life of the tire was great, look at the tread".The tread was in excellent condition. (For safety reasons, I ended up replacing the tires due to dry wrought) Lie # 3. He also tiold me we would have the registration within a week, so we could start using the RV almost immediately, since we alraedy had made plans for the RV's use this was good to hear Lie #4. We signed contacts on the 30th of June, and did not receive registration until the 26th of August. We insured it, and had to pay for storage, but could not legally drive it. So trips were cancelled, and extra money for insuarance, tires, and storage were paid out. When we called him he would not call back. The most he would do after we had left mutlple messages,and texts on returning vehicle back to him, was to text us back, "I do not respond well to threats, and you better make payments or we will reposess the vehicle." What a nightmare this company( moreless one guy operation) turned out to be. We ended up getting a hold of the actual owners, and have worked everything out. They too were having the same issues we were, and also would never receive return phone calls from Dan.
If you are in the RV market stay away fro Choice One RV!!
This report was posted on Ripoff Report on 09/22/2013 04:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Coice-One-RV/Phoenix-Arizona/Choice-One-RV-Daniel-Townsend-STAY-AWAY-from-this-company-The-owner-lies-and-does-not-r-1086412. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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