- Report: #762554
Report - Rebuttal - Arbitrate
Complaint Review: ColdStone Creamery
ColdStone CreameryScottsdale, Arizona United States of America
ColdStone Creamery Costco/ColdStone Gift Certificate Rip Off Scottsdale, Arizona
*Author of original report: Company Made Good.
*Consumer Comment: SCUMBAGS!
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Problem is So Lake Tahoe would not honor the gift coupons and when I returned home to Hawaii, no Coldstone would honor them here! I checked the web address on the back of the gift certificate to locate a store that would honor them - no store in my state is listed.
Knowing a bit of the history of the sleazy former CEO of that Company, Doug Ducey, leads me to believe this was a giant scam to begin with. I allege that Coldstone knew that not many stores would accept these so-called gift certificates and thousands of people would give them $25 each for nothing in return.
I will never patronize one of there stores, ever. Furthermore a lesson this company apparently has not learned is that people unhappy with a company's practices or services will tell far more people about their experience with that company, than people who are satisfied with that company. I plan to tell everyone I know what a giant scam this is.
This report was posted on Ripoff Report on 08/08/2011 03:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/ColdStone-Creamery/Scottsdale-Arizona-85258/ColdStone-Creamery-CostcoColdStone-Gift-Certificate-Rip-Off-Scottsdale-Arizona-762554. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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