- Report: #844370
Report - Rebuttal - Arbitrate
Complaint Review: Coldstone Creamery
Coldstone Creamery15600 NE 8th St., #J2 Bellevue, Washington United States of America
Coldstone Creamery Store does not honor coupon instead laughs at their customer. Bellevue, Washington
*Author of original report: Contacted Coldstone Creamery
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The manager said that it wasn't valid because I did not select a "signature item". I mentioned to her what I had interpreted from the manager. The cashier laughed at me and I said that it was deceptive advertising. The bottom line is if I misinterpreted what the manager had said, I didn't deserve to be laughed at and the manager should have tried to make me feel like a welcome customer. They never honored the coupon or tried to make me feel like an important customer. From the previous Yahoo review it looks like that this location is taking advantage of customers.
This report was posted on Ripoff Report on 02/24/2012 09:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/Coldstone-Creamery/Bellevue-Washington-98007/Coldstone-Creamery-Store-does-not-honor-coupon-instead-laughs-at-their-customer-Bellevue-844370. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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