- Report: #100177
Report - Rebuttal - Arbitrate
Complaint Review: Collins College
Collins CollegeHttp://collinscollege.edu Tempe, Arizona U.S.A.
Collins College AKA Al Collins Graphic Design School suspension and then termination rather than fix their own broken policies and procedures ripoff to students Tempe Arizona
*UPDATE EX-employee responds: Suprised they even did it
*Consumer Comment: desperate for the opportunity to better our lives and finally get on our feet and fueled by soooo many promises and claims of inevitable success
*Author of original report: some clarification of facts regarding the rip off at collins college ..collins college is in violation of its own policies and procedures.
*Consumer Comment: How does the other side to this story go?
*Author of original report: update
*Author of original report: sorry about the typo
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it didnt take long for me to realize what a horrible mistake i had made by enrolling at collins college. my admissions representative (Nathan Wade) basically "sold" me on the school, despite the fact that two of my highschool buddies had attended and graphically depicted the school and its bullshit to me, i thought why not take the risk? especially when you have no further to sink, only way to go is up.
how wrong i was.
wednesday the 21st of june i was suspended from the school because of something that happened the day prior. ill give some background so you can get an idea of what to expect from the staff at this establishment. i apologize in advance if this gets a bit drawn out, but you honestly wouldnt believe how much s**t i had to go through.
lets start at the beginning.
i signed a contract for a laptop. i was operating under the impression that it would cost 2500, which i had to secure in a loan on my own. which i did. it took me 3 months to get the school to give me the money. i did not want the laptop they had to offer, because i could get the exact same one online for 1700. in fact i could customize another laptop from another company, and walk out with a better piece of hardware than what they were offering, for significantly less cost.
in april, one of their tech people (Nick something, dont know his last name; sunglasses wearing arrogant a*s blonde guy) came into class on the last day of that session because a computer i was trying to print on had so badly backed up that it took over an hour to print 2 pages of TEXT (maybe a grand total of 9 sentences). this project was my storyboard for computer graphics for video (photoshop and illustrator, both, in 5 weeks). the teacher had simply been using the 45.00$ books tutorials as assignments. i digress. anyway, when the tech showed up, i was noticeable frustrated. i mean i had been made to wait for 3 hours to get a response from them, and when they did show up, i had been out of class for 45 minutes. i made a comment to the tech along the lines of "your network sucks", and in turn the tech guy said "maybe you don't know what the hell you are talking about". an employee of the school said i didn't know what i was talking about, yet i have been working with computers and networking since 1992. puzzling.
the next 2 weeks were "spring break", and when i returned to class when class again resumed, i was promptly suspended for 2 days. funny.
in that same computer graphics for video class, i had a 97% overall grade. i aced every assignment without studying, i aced every quiz and test, even the final i didn't get 1 answer wrong. yet somehow, i got a B.
for the next 15 weeks i talked to the dean of students (Kip Sudduth), the vice president of student services (George Fitzpatrick), as well as the teacher involved, the department head (Steve Bradford) in trying to rectify this error.
in the beginning of the month of july, when i had finally exhausted all my efforts trying to get this problem fixed, the dean of student slammed his door on my face when i came to him looking for resolution of this seemingly simple mix-up. the VP of student services told me later that day that Kip had just quit smoking and he was aggitated. is this any excuse for slamming doors in paying customers faces? certainly not.
this is only the tip of the iceberg.
i basically had the same thing happen in field production class. we got stuck into groups of 4, i showed up for the others in my group so they could do their 30 second commercials, and when it was my turn to shoot, nobody in my group showed up to help me. yet, they got better grades than i did at the end of the session.
when i talked to that teacher (Scott Hayes), he kept putting me off, when all i was asking for was a breakdown of all my assignments, to show me how he got to the grade i had recieved.
so tuesday rolls around, and im still upset about this. in class i get angry about the grade, and said a few swear words, which got me drug down to the department chairs office for an hour long discussion on how we can fix this situation.
we scheduled an appointment for the next day at 5:40pm. when i arrived for class at 3:45pm on wednesday, prepared to do some work, i was met by Tracy who took me to the deans office, where i was suspended and told that if i didn't leave the property, i would be arrested.
2 weeks prior i had taken out 2 loans, 1 for about 3,000 dollars, and the other for 4,000 even. they have denied me access to these funds, they have denied me access to my student file, and then they schedule a meeting on friday at 10am, yet thursday they have a police officer from the tempe police call me to tell me not to enter the property or else be arrested.
i am not being allowed to finish and get my degree. no action was taken against these teachers for their mistakes. i'm desperately trying to get my money, without it i will be homeless in 8 days.
im currently seeking legal council against the school for discrimination, negligance, violation of my civil rights and right to freedom of speech.
i acknowledge that i am at least in part responsible. but know this, if you stand up to the system, they will dismiss you in an instant. if you are a thorn in their side, as i was, it is only in their best interest to find a way to get you out of their face. they only care about the money. your education means nothing to them.
i cannot even put into words the poor education i recieved from most of the teachers that i dealt with. when you have a teacher using the help files for a piece of software as an instructional tool, you know that something is wrong. you could just as easily buy the software and read the help files, and for significantly less cost.
dont waste your time with collins college. take this from someone who just lost everything. including a home.
if you are a lawyer, and feel like helping me out, please contact Rip-off Report..
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This report was posted on Ripoff Report on 07/23/2004 01:09 AM and is a permanent record located here: http://www.ripoffreport.com/r/Collins-College/Tempe-Arizona/Collins-College-AKA-Al-Collins-Graphic-Design-School-suspension-and-then-termination-rathe-100177. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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