• Report: #600586

Complaint Review: Colo-Thin Colothin cure colon

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  • Submitted: Wed, May 05, 2010
  • Updated: Fri, August 24, 2012

  • Reported By: Veronica — Twentynine Palms California United States of America
Colo-Thin Colothin cure colon
541 W. 98th ST. #433 Bloomington, Minnesota United States of America

Colo-Thin Colothin cure colon Colo Thin Conned me by telling me I did not have to return a product that was ordered by my husband under my name, when apparently I did, now I "owe" 138.55 for a product I never wanted! Bloomington Minnesota

*Author of original report: I did contact you guys

*UPDATE Employee: Please contact us

*Consumer Suggestion: Very Angry

*UPDATE Employee: Resolution

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Back in August of '09, my husband thought he was doing me a favor by signing me up for a "free trial" period for some weight loss pills he found online.  I told him to not put his credit information if they ask for it but, he didn't listen to me and he put it.  Knowing it would be nothing but a scam, I immediately called to cancel the whole transaction, but the representative I spoke with informed me that once a transaction is placed (they charged about $2 for shipping and handling) it couldn't be reversed, that the products are automatically shipped out.  I said fine I want to cancel the whole 14-day trial thing and that I would gladly return their products as soon as I recieved them.  He said that that was not neccessary as it was part of the free trial period.  The very nice representative offered me some "free" coupons or something of that nature if I gave the free trial a chance.  I agreed but immediately realized it was a mistake when I noticed a charge of about $30 on my account for something I was not aware of.  After spending about 30 minutes on the phone on 3-way with my bank and this company, I told them to cancel EVERYTHING and I was informed that no more charges would be taken out of my account.  Now, about 8 months later, I get a letter from this company called SANSfinancial threatening to send this balance of 138.55 that was owed for the "bottle that was never returned" to a credit agency if I do not pay it.  Apparently they tried to charge my husbands card but it was denied as my husband and I cancelled that card right before I hung up with my bank during that infamous 3-way call 8 months earlier. They said that I owed that money because I "agreed to their terms and conditions" which I NEVER did. Anyway, I paid the money just so they don't send it to a credit agency but now I'm in the process of suing them throught small claims court because this whole dilemma has been just ridiculous.  Oh and I know they're nothing but scammers because when I asked the lady for a copy of their "Terms and Conditions" so I can read it, since I never got a chance to, she informed me that she didn't have access to it....HOW DO YOU NOT HAVE ACCESS TO SOMETHING THAT YOUR USING AS A BASIS TO CHARGE ME MONEY FOR???  She informed me that I could find it online. When I asked her what website address, she simply stated, "it's the same as the bottle"...ok..."what's the bottles name." I asked since it had been almost a year since I'd seen it, "Colo Thin" she replied, but it sounded like she was saying "Colon thin"...so I asked her is that with or without an N.  And again she replied, "it's the same as the bottle." And I said, "ok, I know, you said that, how exactly do you spell it??" For some reason she did not just spell it out for me, so I asked, www.colothin.com, and she finally hesitantly said "Yes."  So, I went to this website and...well you're obviously at a computer with internet...why don't you just typed that in real quick and see what comes up....Does that look like it could be of any help to me?  Did you see a link anywhere to the "terms and conditions, because I sure didn't, looks more like a type of search engine than a legitamite website if you ask me....a complete scam. 

This report was posted on Ripoff Report on 05/05/2010 06:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/Colo-Thin-Colothin-cure-colon/Bloomington-Minnesota-55420/Colo-Thin-Colothin-cure-colon-Colo-Thin-Conned-me-by-telling-me-I-did-not-have-to-return-a-600586. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

I did contact you guys

AUTHOR: veronicapalacios - ()

I did try to contact you guys after this message was put here, but I never updated what happened until now. I kept calling the number and either no one would answer, or when they finally did answer, they were of little to no help. I noticed that since I wrote the original report 3 years ago, they have fixed their www.colothin.com website so it no longer looks like a scammy website. It looks legit now. Hopefully their customer service is legit now too. What ended up happening was I made a consumer complaint to the Attorney General of California, since I could NOT get any legit names from the owners of this company for me to sue them. I sent the evidence I had (phone call records, bank statements, picture of scammy, questionable website) along with a lenghty letter to the Attorney Generals Office of California to explain the situation. After several months, I got a letter from the Attorney General saying they contacted the company on my behalf and asked them to resolve this matter with me, and FINALLY I got an email, I believe it was, from some guy, whose name I forgot, telling me that he worked for the company and finally got me a check in the mail for how much they forced me to pay them. I could have asked for more or threatened to sue, and I probably could have gotten it because I had SOO much evidence against them, but that's not how I am. I just wanted my money back and for these people to learn their lesson. It's not right manipulating people the way you guys did and then not willing to give them their money back. Anyway, if anyone else has this problem, or a problem with ANY scammy company for that matter, I suggest you gather all the evidence you can (phone records to show you did call them and try to fix things and statements from your banks showing the chargers that correlate to days you tried to call them on your phone bill, and just ANYTHING you can) and mail the evidence along with a personal statement of the issue to your state Attorney General's Office; that is if you can't find a name linked to the company to be able to sue them in small claims court.

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#2 UPDATE Employee

Please contact us

AUTHOR: Trislim - (U.S.A.)

We are sorry you have an issue with our company.  Please contact me at corporate@trislimusa.com so I may help you resolve your issue.  Please note in your email that you have posted on RipOffReport seeing as I receive many emails a day.

Allison
 Trislim/Colothin Corporate Offices 
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#3 Consumer Suggestion

Very Angry

AUTHOR: PIISSEDOFFCUSTOMER1 - (United States of America)

I've odered colo thin about a week ago now I have a balance of - $128.00 that I owe to the bank thinking I was gonna get some gift cards that I did not receive now my account is about to get canceled and I'm very upset now because I have bills to pay. I was bribed thinking it was 7 dollars and some change now I feel cheated out of my money I need help with this problem real fast because its becoming a big problem
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#4 UPDATE Employee

Resolution

AUTHOR: Trislim - (U.S.A.)

Thank you for your feedback.  We are not SANSFinancial, however, they are a merchant company of ours.  If you will email me your information, I will forward it to them to have the collection dropped.  Please send me an email at corporate@trislimusa.com.  Thanks,

TriSlim Corporate Offices 
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