- Report: #510692
Report - Rebuttal - Arbitrate
Complaint Review: Colon Cleanse 3000
Colon Cleanse 30003370 N. Hayden Road, Ste. 123-180 Scottsdale, Arizona United States of America
Colon Cleanse 3000 cleanbodytrial.com Charged me $88.64 plus $4.95 S&H for a free trial and will not refund the money even though I never received the free trial Scottsdale, Arizona
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On 9/1/09, I signed up on-line for a 14 day supply free trial for Colon Cleanse 3000 vitamins. I was charged $4.95 on my debit card on 9/1/09 for shipping and handling for the free trial.
On 9/14/09, I received in the mail a full 30 day supply of the product. I called Colon Cleanse and spoke with Andrea Smith to tell her that I wanted to opt-out of the program because I never received the free trial but I did receive a 30-day supply.
She told me I could opt out but I will be charged $83.95 for the full 30-day supply. I told her I would send back the pills and she said they do not give refunds after the product has been shipped.
She told me that I should have called when I did not receive the 14 day supply free trial. I did not call because the ad said it could take up to 14 days to receive the free trial.
After speaking with her on 9/14/09, my debit card was charged $83.95.
I tried to go through my bank to get the money back but Colon Cleanse still would not refund the money after my bank contacted them.
I do believe they had no intention of sending me any 14 day supply free trial.
I want all my money back from this rip-off company.
This report was posted on Ripoff Report on 10/17/2009 06:02 AM and is a permanent record located here: http://www.ripoffreport.com/r/Colon-Cleanse-3000/Scottsdale-Arizona-85251/Colon-Cleanse-3000-cleanbodytrialcom-Charged-me-8864-plus-495-SH-for-a-free-trial-an-510692. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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