- Report: #1014187
Report - Rebuttal - Arbitrate
Complaint Review: Colonial Home Warranty
Colonial Home Warranty1000 North West Street, Suite 1200#7111 Wilmington, Delaware United States of America
Colonial Home Warranty ****BEWARE***** Wilmington, Delaware
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They said I would have to find my own repair company. I asked how am I going to find anyone to fix it for $6.00. We have been waiting 5 months for our dryer to be fixed. We have asked for CHW to follow through with their end of the bargain. We have requested a refund of our $45.00 that was paid to the contractor they sent to our house. They do not follow up, they do not care, you try to ask to speak to a supervisor and they say that I am in a "que" to speak to a supervisor. I have been in this "que" for 3 months.
This is a simple dryer that has stopped working and they can do nothing but keep giving us the run-around. We have asked for a refund of our contract since they can not help us. Now almost 6 months later we have no dryer, out the service call fee and out the $350+ paid to Colonial Home Warranty. I am surprised this company is allowed to cheat people out of money and time like this and continue to get away with it.
It is time for a lawsuit!!
This report was posted on Ripoff Report on 02/14/2013 10:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/Colonial-Home-Warranty/Wilmington-Delaware-19801/Colonial-Home-Warranty-BEWARE-Wilmington-Delaware-1014187. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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