- Report: #1042907
Report - Rebuttal - Arbitrate
Complaint Review: Colonial Savings Mortgage F.A.
Colonial Savings Mortgage F.A.2600 West Freeway Fort Worth, Texas United States of America
Colonial Savings Mortgage F.A. Refused mortgage payments Fort Worth, Texas
*Consumer Comment: You are not alone!
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I called and spoke with a representative for Colonial Savings, and it was explained to me that a payment would not be accepted unless it was for the past due amount, plus the payment due, plus late fees.
During the months that followed, I tried to apply for a loan modification, at their suggestion. I faxed the completed paperwork more than several times before I finally mailed it "Certified, Return Receipt Requested".
Each time I faxed the many pages of the modification paperwork I followed up with a phone call. Each time I was told they had not received it yet, and to call back the next day. Each time I called, I was told that either not all the paperwork came through, or, they never received it at all. So, I mailed it.
After I received the receipt as proof Colonial Savings received my loan modification application, I followed up with a phone call. I was told they did not have my paperwork. When I mentioned I held a receipt, proof that they did indeed receive the paperwork, the woman I spoke with told me she's have to look for it and call me back. When a few days had passed and I had not received a call, I called Colonial Savings. I was told that they did have my paperwork, but that I would not qualify for a modified mortgage loan because I was behind on my payments and was unemployed.
All of this was greatly stressful and left me feeling very helpless. I feel Colonial Savings purposely placed me in a foreclosure position. I did list my home for sale with a reputable realty company, however, the market in southern Wisconsin was down, and I was unable to sell before the house was taken by Colonial Savings.
This report was posted on Ripoff Report on 04/12/2013 09:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/Colonial-Savings-Mortgage-FA/Fort-Worth-Texas-76102/Colonial-Savings-Mortgage-FA-Refused-mortgage-payments-Fort-Worth-Texas-1042907. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.