- Report: #1042688
Report - Rebuttal - Arbitrate
Complaint Review: Colonial life Ins. Company
Colonial life Ins. CompanyInternet United States of America
Colonial life Ins. Company Supplemental Health Programs Supplemental Health Programs, Internet
*Author of original report: No Change
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Initially Colonial said they would not pay me anything as the policy was considered new, even though the policy numbers remained the same, then after some arguing and rude representatives, they sent a check for $1000 the amount under the old policy. Now they are refusing to pay anything saying this was a pre-existing condition (prior to Jan 1 2013) even though I have the Gastro-enterologist/surgeon willing to sign an affidavit that they diagnosed me on Jan. 19, 2013. Colonial is now requesting all medical records from my Primary care Dr. even though she didn't treat me for this. Chemo is $750 every 3 weeks so I could use the money not to mention I've been out of work Since Jan. 19. I have spoken to Colonial many times and have experienced some of the rudest customer service representative ever!
Colonial is an awful Company and are nice as long when you don't need them but don't count on them if you ever do! I am fortunate in some aspects, I have another policy with Prudential and they have been AWESOME, Once back to work i will be working with Human Resources (HR manager said we need to look at that) and the Union the replace Colonial for our 18 thousand employees nationwide!
This report was posted on Ripoff Report on 04/12/2013 06:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/Colonial-life-Ins-Company/internet/Colonial-life-Ins-Company-Supplemental-Health-Programs-Supplemental-Health-Programs-Int-1042688. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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