- Report: #737343
Report - Rebuttal - Arbitrate
Complaint Review: Colorade River Adventures
Colorade River AdventuresPO Box 1088 Parker Arizona 85344 Parker, Arizona United States of America
Colorade River Adventures CRA Rip Off Artists Extraordinaire! Parker , Arizona
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I called and talked with Christina, their manager to find out what these fees were for. That is when she siad "Read your contract - whenever you don't pay your bill properly, we have the right to charge you $10.00 every quarter for the mistake." I explained that they could have called us or sent us an email, but they "suddenly" lost our contact information and couldn't call us. I explained that we just got back and received the invoice and will happily pay her the $11.88, but do not feel that a $10.00 service fee is appropriate. I asked the name of her manager, which is Debi Crook, but she would not let me talk with Debi. I asked for an email address, but they will not provide those either. She finally gave me a fax number to send her a fax instead.
The reality is that these people have no sense of "cooperation" and we have seen this on many occasions when staying in their parks. They charge fees that 5 Star resorts charge, but they don't deliver 5 star resorts, but they say that they are. In many parks, it looks like squaters are living there in older units that would probably die if they were towed anywhere.
If you aren't a member now, I wouldn't recommend them to anyone. We just joined Resort Parks International and so far have had great experiences with them.
This report was posted on Ripoff Report on 06/06/2011 10:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/Colorade-River-Adventures/Parker-Arizona-85344/Colorade-River-Adventures-CRA-Rip-Off-Artists-Extraordinaire-Parker-Arizona-737343. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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