- Report: #978990
Report - Rebuttal - Arbitrate
Complaint Review: Colorapples
ColorapplesInternet United States of America
Colorapples delivers faulty headlamp and fails to replace it or to refund it Internet, Internet
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I contacted their customer service and their representative asked me in Google-translated English to "test" whether the headlamp or the battery was faulty without telling me how I could do that given the items they sent me. Their advices read like: "please Charging head with a wire export link light fittings,
if the lamp is lights and it mean batteries is broken"
After repeatedly telling them that I didn't see how to do their proposed tests they now stopped responding to my emails altogether. Their customer service seems to be either completely incompetent or fraudulent. Don't be fooled by their professionally looking website when thinking about purchasing in this online store.
This report was posted on Ripoff Report on 12/07/2012 07:56 AM and is a permanent record located here: http://www.ripoffreport.com/r/Colorapples/internet/Colorapples-delivers-faulty-headlamp-and-fails-to-replace-it-or-to-refund-it-Internet-In-978990. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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