• Report: #727265

Complaint Review: Colorful Impressions

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  • Submitted: Mon, May 09, 2011
  • Updated: Wed, June 08, 2011

  • Reported By: Mike — Land O Lakes Florida United States of America
Colorful Impressions
440 E. 25th Street Suite 55 Tacoma, Washington United States of America

Colorful Impressions Excuse-untruth, Excuse-lie, Excuse...you get the picture. Tacoma, Washington

*REBUTTAL Owner of company: Refund Issued

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I placed a custom order for window films on 12/2/10.  When queried about my order, the seller responded each time by email that she was working on my order with an expected shipment the next week on:  1/10/11, 2/16/11, 3/7/11, 4/8/11, and 4/15/11.  Yes, those were five separate responses with a promised next week shipment.  Her honesty is seriously in doubt.

I know, I've been a fool for letting this go for so long but I hoped she would come through with the product.  The films are done by hand and I expected that they would take a while, but certainly nothing like over five months that have passed.

The seller will not return my phone calls and has stopped responding by email.  I requested that she refund my money through PayPal- still no action.  The seller's website currently shows no shipping information for my order.

This report was posted on Ripoff Report on 05/09/2011 10:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/Colorful-Impressions/Tacoma-Washington-98421/Colorful-Impressions-Excuse-untruth-Excuse-lie-Excuseyou-get-the-picture-Tacoma-Wa-727265. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Refund Issued

AUTHOR: Colorful Impressions - (USA)

Due to family issues we were unable to complete the customers order.  We did make many promises and we do apologise for that. A full refund has been issued. Thank you.

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