- Report: #976822
Report - Rebuttal - Arbitrate
Complaint Review: Colorful Impressions
Colorful Impressions440 East 25th Street Suite 55, Tacoma, Washington United States of America
Colorful Impressions t Website sales of Window Clings. Take money upfront, Gave delay excuses for a month, lied about shipping dates, and still never delivered. Terrible responses. Had to call and email numerous times to fi Tacoma, Washington
*REBUTTAL Owner of company: Customer was fully Refund. Feelings Hurt over order.
The email stated I would have it before Thanksgiving and she would get on it ASAP (her words). Thanksgiving came and gone with no product. I sent emails and again no responses for days. I finally get another email from June, and she states my order would ship the next Monday (no problem!), and the clings were curing. Well, Monday passed and no order information. I email again on Wednesday to get a status. I am told again that it would be done and ship that week. Again, it does not, and June emails me back saying "she will get to the bottom of the issue and does not understand why it did not ship from her painters".
No emails or return phone calls until Dec 1st, where I find out that no work had been done at ALL! They had not even started my window cling. Come to find out, this company has a terrible Better Business Bureau record and They have many complaints filed. Finally, I get a response. June (the owner) states she is the only one person (lied about checking with others) and she is too busy and will only refund my money. I did get it back my refund after almost one month later. In the meantime, I have filled a claim with the BBB and a local WA attorney. I want to ensure that June is not ripping off other consumers who get so tired of her lies that they just forget about their order.
This report was posted on Ripoff Report on 12/02/2012 12:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/Colorful-Impressions/Tacoma-Washington-98421/Colorful-Impressions-t-Website-sales-of-Window-Clings-Take-money-upfront-Gave-delay-excu-976822. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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