- Report: #1078616
Report - Rebuttal - Arbitrate
Complaint Review: Columbia Credit Union Vancouver Washington
Columbia Credit Union Vancouver WashingtonPo Box 324 Vancouver, Washington USA
Columbia Credit Union Vancouver Washington Columbia Credit Union In Vancouver Washington has a "BAD APPLE" needing removed ! Vancouver Washington
*Consumer Comment: Really?
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Columbia Credit Union in Clark County Washington state has 12 branches and is highly praised in the local media as the leading financial institution serving Vancouver and Clark County Washington residents and businesses. My experience with them has been great until I started going to the Orchards branch and started to deal with Amy Lemieux. Amy Lemieux holds the position of the branches "Concierge" and sits at a desk positioned in the lobby foyer and is the worst choice for this position because of her alochol-related mood swings and cold-hearted unprofessional behavior.
Columbia Credit Union prides itseld with hiring helpful, friendly and honest employees who make banking an enjoyable experience. Amy Lemieux is none of those things and my husband and I have stopped going to this branch right next to our home. We drive across town to do all our banking at other brancches because Amy Lemieux had repeadedly made us wait, lost our statements that we brought in and had questions with, lied to us about following up on certain banking issues we had with some loan payments and unusual charges to our accounts. She then started "shunning" us and completely ignoring us when we came in with questions.
If the Board of Directors could look into Amy Lemieux's personal file and talk with her co-workers at the Orchards branch, they will learn that Amy Lemieux has an alcohol problem affecting her job performance and Columbia Credit Union Member customer service.I've even heard Amy Lemieux talking about her drinking episodes to other members in small talk conversations that are part of her job. Perhaps she needs residential alcohol treatment and if successful, could come back and be a great employee.
If there were just a few incidents of unacceptful behavior, I would let it go. But this pattern has gone on for years and its not fair that we have to drive across town to use out of the way branches all to avoid the unprofessional treatment by Amy Lemieux. She has mastered the art of "Shunning" to a finely tuned science.
Stay away from the Orchards Branch of Columbia Credit Union and Amy Lemieux.
This report was posted on Ripoff Report on 08/24/2013 12:18 AM and is a permanent record located here: http://www.ripoffreport.com/r/Columbia-Credit-Union-Vancouver-Washington/Vancouver-Washington-98668/Columbia-Credit-Union-Vancouver-Washington-Columbia-Credit-Union-In-Vancouver-Washington-1078616. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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