• Report: #494376

Complaint Review: Columbia House DVD Club

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  • Submitted: Sun, September 13, 2009
  • Updated: Mon, September 14, 2009

  • Reported By: Jennifer — Port Orchard Washington USA
Columbia House DVD Club
PO Box 91602 Indianapolis, Indiana United States of America

Columbia House DVD Club Charged me for items I never recieved and sent account to collections. Indianapolis , Indiana

* : Not illegal.

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I got an offer of buy 12 for 1 cent and then buy 10 more within year.  I bought many but was later told that most didn't count as part of the requirements due to sales or whatever.  I was then charged $103 that I ordered for a christmas present but never recieved.  I tried to deal with it but they were rude.  They said that I owed that amount regardless to fullfill my contract.  I said I was NOT paying for something I never recieved.  They said I had to prepay and then they would ship the movies.  I said I was NOT paying for something I haven't received especially when they already tried to charge me for things I didn't recieve.  They have sent the account to collections and it is affecting my credit.  The only negative report on my credit and affects applying for a job/student loans ect.  I tried to file a report with the credit reporting agency and they did nothing.  I don't know what else to do.  This is ridiculous and illegal - ISN"T IT???  

This report was posted on Ripoff Report on 09/13/2009 09:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Columbia-House-DVD-Club/Indianapolis-Indiana-46291-0616/Columbia-House-DVD-Club-Charged-me-for-items-I-never-recieved-and-sent-account-to-collec-494376. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1

Not illegal.

AUTHOR: Elphaba - (USA)

No it is not illegal for them to require pre-payment before shipping dvds to you. 
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