• Report: #178403

Complaint Review: Columbia House DVD Club

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  • Submitted: Mon, February 27, 2006
  • Updated: Mon, February 27, 2006

  • Reported By:Spokane Washington
Columbia House DVD Club
PO Box 91605 Indianapolis, Indiana U.S.A.

Columbia House DVD Club ripoff Indianapolis Indiana

*Consumer Suggestion: Columbia House Sucks

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NO Costomer Service!!

I have tried to return a "directors slection" which is automaticly sent , and have played the game and requested the return postage sticker, and they have sent me 2 empty letters w/o stickers. I tried to make contact today for a few hours looping in recordings, because I recived a bill with late payment attached, for this item. I made contact with a human, and they could not help me, sent me to the automated line, and said I should write a letter.

This is quite posably the WORST company I have ever delt with, if you are a memeber QUIT, if you are thinking about it DONT!!

Spokane, Washington

This report was posted on Ripoff Report on 02/27/2006 03:41 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

Columbia House Sucks

AUTHOR: Jenifer - (U.S.A.)

I had an account with them also...I would get the "Congratulations-you fulfilled your obligations of purchase" emails and then I would call to cancel my account, after confirming with them I had purchased everything I needed to, and then they would proceed to tell me I couldn't cancel because I still had to buy more DVD's. It is such a crock---I received an email from them once about a sale going on and that any purchase during the sale counted towards your committment. Miraculously, they have no idea what I'm talking about, even though I purchased 3 DVD's during that sale under the false impression they would count towards total purchases. Not to mention the Director's Cuts that were sent back 5 months ago, but never showed up again at the warehouse until I called to complain about it.
I told her I didn't care what their records showed and that I wanted her to cancel my account. She had the balls to ask where I wanted the final bill sent...I told her she could shove it up her ___ for all I cared. Well, I got a bill 2 weeks later anyway---they say I owe them $26.32 for my final CD. Isn't that interesting considering they say a DVD of $19.99 will count as a purchase...why then is my final bill not for $19.99, considering my balance was $0 when I called to cancel??

I will never do business with them again, nor will I recommend anyone else to. And if I hear of anyone I know even contemplating it, I will try my hardest to talk them out of it....

This so called offer is a rip-off.....
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