- Report: #56736
Report - Rebuttal - Arbitrate
Complaint Review: Columbia House DVD Club
Columbia House DVD Club1400 N. Fruitridge Avenue Terre Haute, Indiana U.S.A.
Columbia House DVD Club Horrible Customer Service & Lack of Communitcation, Abused & Mistreated By Company!Terre Haute Indiana
I still every oh three months receive the lovely mailing from this company saying that I still have 2 DVD purchaces to go in order to fullfill by membership obligation. Which is not true seeing that I paid the $74.80 which included these two remaining selections.
I am very upset that this huge multi-million dollar company has such poor communication skills with both their customers and other agencies!
I am writing to let everyone know who has every had the dis-pleasure of dealing with Columbia House DVD Club's so called Customer Service I have finally found a phone number which actually has live people answering. Even though I did have to waid through the automated system for awhile I did finally get to speak with their so called customer service representive. The number is 1-812-466-8111
We'll see what actually comes of the conversation I had when I try and receive the 2 DVD's I have coming to me at no charge!!!!!
So please all of you that are fed-up with the way this company is treating it's existing members call and voice your concerns and frustrations to the nubmer listed above! Let them know that this kind of treatment will not be taken lying down!!!!!!!
This report was posted on Ripoff Report on 05/13/2003 09:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/Columbia-House-DVD-Club/Terre-Haute-Indiana-47811/Columbia-House-DVD-Club-Horrible-Customer-Service-Lack-of-Communitcation-Abused-Mistr-56736. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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