- Report: #368222
Report - Rebuttal - Arbitrate
Complaint Review: Columbia House DVD
Columbia House DVDwww.columbiahouse.com Internet United States of America
Columbia House DVD Columbia House Unauthorized Charges on Bank Account Clackamas Oregon Internet
In the beginning of this month a charge for 25 dollars went through and I received the DVD 21. I loved the movie so I was fine with paying for it.
However, on the 27th of this month another charge for 25 dollars appeared on my account. When I called customer service they had no record of it, and attempted to tell me that it was probably a hold for the previous charge that had already went through.
That doesn't fly with me- I'm not an idiot, and I realize that a HOLD on my account would've been gone the minute that charge went through.
Well, since my account was low on funds that charge didn't process, and instead put me negative and I've incurred a 19 dollar overdraft fee.
Since it didn't go through they AGAIN tried to take it out, without authorization, and with no reason to charge me another 25 dollars in the first place.
I called my bank and have since cancelled my debit card, as well as canceled the program through Columbia House. The woman I first got was snippy as f***, and basically hung up on me after telling me that it was canceled.
She also told me that I'd be charged for the additional DVD's I was supposed to buy. But sadly, they have no access to my account anymore. If I get sent to collections I will be billing Columbia House for my 38 dollar total overdraft fee, for trying to take money out that I did not owe them in the first place.
This is complete bullsh*t, and they should be shut down.
Alicia Clackamas, Oregon
This report was posted on Ripoff Report on 08/29/2008 02:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/Columbia-House-DVD/internet/Columbia-House-DVD-Columbia-House-Unauthorized-Charges-on-Bank-Account-Clackamas-Oregon-In-368222. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.