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  • Report: #96736

Complaint Review: Columbia House Video Club

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  • Submitted: Mon, June 28, 2004
  • Updated: Mon, June 28, 2004

  • Reported By:st-isidore Ontario
Columbia House Video Club
5900 Finch Avenue East, Scarborough, Ontario Canada

Columbia House Video Club ripoff Scarborough Ontario

*Consumer Suggestion: Certified Mail, Return Receipt

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I signed a contract in 1999. I had to buy a certain amount of VHS in 2yrs, and then after the terms I was able to cancel my membership. But I did fullfill the terms and did not buy the amount of VHS I was suppose to, so I had to pay a "due on contract" wich I did in March/2002, I gave them 2 checks over the phone wich totaled to 217.75$ wich I have the proof that it was taken out. And after paying it, I told them I wasn't interested in buying anymore.
In April/2002, they started again by saying i owed them another "due on contract". I told them I wouldn't pay it because I already did. After a few months they send me a recovery agency and from there I had no choice on paying money again, I paid another 132.20$ on October/2002, They were 2 send checks. I also have the proof of my bank account book, showing they took the money. I told them to cancel my membership, and to never open another one , even if requested. At this point we suspected someone, was opening contracts on our name.
In April 2004, they started threatning me that I had a "due on contract" to pay, I send them a letter and the proof that I paid a "due on contract" already twice, 2yrs before. They send me a letter saying they didn't care they wanted their money, and I had 15 days to pay or else...
Then I called them and talked with a LIVE person, I explained my situation, and she looked and said that I had signed another contract in 2002. And they wanted a "due on contract" because I hadn't baught anything, I told them that I never re-signed a contract, that I cancelled it. She said another one was also open in April 2004. So that means in 2 yrs ill get bothered again to pay another "due on contract". They are ruining my credit. I requested that I have a copie of that supposibly contract I had signed in 2002 & 2004. Wich I know I never did, they stopped sending me mails and I never heard of them after I paid them in 2002. I want this to stop, I cant pay a lawyer,and I cant keep on paying these "due on contract" every 2years, or whenever they decide to re-open a contract. this is pure fraud, no one is alound to put my signature on a paper, Iam still waiting to have a copie. When I do receive it. What can I do. This is my last hope.

Karine
st-isidore, Ontario
Canada

This report was posted on Ripoff Report on 06/28/2004 08:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/Columbia-House-Video-Club/Scarborough-Ontario-k0c-2b0/Columbia-House-Video-Club-ripoff-Scarborough-Ontario-96736. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

Certified Mail, Return Receipt

AUTHOR: S.n. - (U.S.A.)

You need to send a demand letter to this company via USPS Certified mail, return receipt requested. Outline everything in the letter that you have outline here and demand they provide you with any *contracts* you supposedly signed. I live in the US so I am not sure what agencies you have available to report this company to, but you need to find out and submit the same information to that agency. Give this company a sufficient number of days to provide the information you have requested and advise them that you are not liable for any payments without written proof of the contracts.

I sincerely apologize. I told you to send the certified letter via USPS (United States Postal Service). You would need to send the equivilant of that in Canada, make sure you get a receipt showing that the company signed for your letter.
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