• Report: #43588

Complaint Review: Columbia House Video Club

  • Submitted: Fri, January 31, 2003
  • Updated: Fri, January 31, 2003

  • Reported By:Terrell Texas
Columbia House Video Club
1400 N Fruitridge Ave Terre Haute, Indiana U.S.A.

Columbia House Video Club ripoff Nonexistent customer serice Terre Haute Indiana

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I joined Columbia House Video club several years ago, when it was a good deal. Then they became so far behind the time, I just never ordered anything after a while. Got a notice in November 2002 that I must order 3 more selections and pay about $51 to meet my contractual obligation. So I sent in an order for 3 videos with my credit card number. In January 2003, I get a notice if I DO NOT pay $51 immediately, it will be turned over to a collection agency. So I go to the web-site, but it does not recognize my account number. I call the 1-800 number, pay the balance by credit card because the recording cannot find any record of an order. I also e-mail the company telling them to ensure any orders are cancelled and to remove my name, address, phone number, and e-mail address from their lists and to never contact me again. This week, I get that order and a bill.

Terrell, Texas

This report was posted on Ripoff Report on 01/31/2003 07:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/Columbia-House-Video-Club/Terre-Haute-Indiana-4712-9701/Columbia-House-Video-Club-ripoff-Nonexistent-customer-serice-Terre-Haute-Indiana-43588. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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