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  • Report: #289406

Complaint Review: Columbia House

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  • Submitted: Thu, December 06, 2007
  • Updated: Thu, December 06, 2007

  • Reported By:Casa Grande Arizona
Columbia House
6550 E 30th St. Indianapolis, Indiana U.S.A.

Columbia House False charges Indianapolis Indiana

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We tried cancelling our DVD membership a year ago (we hadn't had any outstanding purchase obligations for several years) and their representative, pretty much, wouldn't let us; he ended up putting us on a program that he promised would only keep our membership open without sending us the dreaded monthly "Director Selections" that we would have to respond to or get a new DVD in the mail. That lasted about 6 months before we began getting the "Director Selection" mailings again and if I got a DVD in the mail, I would just mark "Return to Sender" and we never had a problem until we tried to really close the account about a month ago when now they're claiming we owe them for a movie that we already sent back to them months ago!

Danielle
Casa Grande, Arizona
U.S.A.

This report was posted on Ripoff Report on 12/06/2007 11:48 AM and is a permanent record located here: http://www.ripoffreport.com/r/Columbia-House/Indianapolis-Indiana-46219/Columbia-House-False-charges-Indianapolis-Indiana-289406. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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