- Report: #470543
Report - Rebuttal - Arbitrate
Complaint Review: Columbia House
Columbia House5900 Finch Avenue East Scarborough, Ontario Canada
Columbia House Former Employee with Columbia House (from September 1998 to October 1999) Scarborough Ontario
*Consumer Comment: I'm sure
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In fact, the collection notices that Columbia House sent out to customers were signed by fictitious people. The best name that stands out is Frank Pearson. The odd time that I worked on the phones for Columbia House, some customers would demand to speak to Frank Pearson, in which I would have to give these customers an evasive response. I mean, if you going to send out collection notices to customers, at least send out notices that have been signed by an actual individual in the company.
To make a long story short, I was fired from job as a Customer Service Representative at the Canadian operations of Columbia House in October 1999, because I was simply not able to process anywhere around 250 pieces of written customer correspondence in a 7.5 hour shift. By the way, the name of the person who dismissed from my job at Columbia House was Peter Fee, the General Manager of Customer Service (and a complete numbers individual if there ever was one).
Dave in north york
North York, Ontario
This report was posted on Ripoff Report on 07/16/2009 05:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/Columbia-House/Scarborough-Ontario-M1B-5X7/Columbia-House-Former-Employee-with-Columbia-House-from-September-1998-to-October-1999-S-470543. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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