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Report: #820492

Complaint Review: Combined Insurance - Scranton Pennsylvania

  • Submitted:
  • Updated:
  • Reported By: maryandjoe — Brainerd Minnesota United States of America
  • Author Confirmed What's this?
  • Why?
  • Combined Insurance P.O.Box 3703 Scranton, Pennsylvania United States of America

Combined Insurance took money from my bank without permission for a policy i wasnt even on Scranton, Pennsylvania *EDitor's Suggestions on how to get your money back into your bank account when someone wrongfully takes it from you!

*UPDATE EX-employee responds: Found out the hard way

*UPDATE EX-employee responds: Yup that's typical

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A salesman went into my girlfriends work which is a bar.was trying to talk to everyone about policies so i decided to talk to him so he would leave her cusomers alone she got off work we left the next day he was back and talked to her  then he contacted me and said she agreeed to a policy no big deal to me until she told me he said i wanted her to have it i never said that well all of a sudden i was getting overdraft notices from my savings account which i rarely use it was the company taking out money for a policy for her i called them they said they didnt have permission to do it and that it would stop after contacting them for 2 months it finally stopped they said they were sorry and to request in writing the money owed to me ,in which i did than they sent a letter stating they dint owe me they are lieing thieves dont ever trust them ever (((competitor's name redacted))) is the way to go


EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder RipoffReport.com Author of www.ripoffrevenge.com

Rip-off Report PO Box 310, Tempe, Arizona 85280

 sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitors name

This report was posted on Ripoff Report on 01/10/2012 09:19 AM and is a permanent record located here: https://www.ripoffreport.com/reports/combined-insurance/scranton-pennsylvania-18505/combined-insurance-took-money-from-my-bank-without-permission-for-a-policy-i-wasnt-even-o-820492. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 UPDATE EX-employee responds

Found out the hard way

AUTHOR: Redpenn - (United States of America)

POSTED: Wednesday, February 08, 2012

I am an ex-agent too.. tried to cancel my insurance policy that I purchased while working there and am still being charged.  A call to customer service every month, this time to be told they aren't Combined, but a side company that works along with them.  Stay away from this company.

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#1 UPDATE EX-employee responds

Yup that's typical

AUTHOR: Anyways11 - (USA)

POSTED: Wednesday, January 11, 2012

Combined Insurance is notorious for that. I'm surprised you didn't get a call from the salesman who "sold" you the policy giving every excuse in the book why the policy can't be cancelled. They hope your too stupid to not question them because the typical combined employees' IQ is one step above an ammoeba. Hopefully you got your money back. Let this be the cautionary tale for anyone who talks to this company. If they call you, hang up. If they come up to you, run the other way!

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