Comcast Cable Cocmcast Lied about bill- Sent to collections Southeastern Pennsylvania

Had Comcast cable installed- they left a "temporary cable" running across my and my next door neaighbors front lawn. Said they would come out and bury it. After 2 weeks of calling Comcast and complaining- being told they would be out to take care of it, my home owners assoc. said they would start fining me for the exposed cable.  After 2 more calls to Comcast and 10 days later, I just went back to Verizon where I didn't have this problem.  After returning all equipment to comcast, I was told I owe nothing due to the 30-day money back gaurenttee.  After recieving bills from comcast for the next 2 months ( each time I got 1 I called and was told it was an oversight and nothing was due- to disgregard the bills) I just recieved a notice from a collection notice for the unpaid bill.  Livid about the situation, I called comcast and asked for a supervisor.  After spending 10 minutes explaining what had happened to the customer rep, waiting for a supervisor, I was finally transfered. Asking If I was then talking to a supervisior, I was told no but if I told her why I was calling, she could probaly help me- WHAT- I JUST SPENT 10 MIN EXPLAINING IT TO SOMEONE ELSE.  Then I was told the situition was taken care of and to call back after 7 PM to make sure. REALLY- I HAVE TO CALL BACK.  Needless to say the next step will be calls to the BBB and the Attorny

Genera's officel for the State of Maryland.