• Report: #905835

Complaint Review: Comcast Cable

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  • Submitted: Mon, July 02, 2012
  • Updated: Mon, July 02, 2012

  • Reported By: RMR — Cockeysville Maryland United States of America
Comcast Cable
P.O. Box 3006 Southeastern, Pennsylvania United States of America
  • Phone: 1-888-266-2278
  • Web:
  • Category: Cable TV

Comcast Cable Cocmcast Lied about bill- Sent to collections Southeastern Pennsylvania

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Had Comcast cable installed- they left a "temporary cable" running across my and my next door neaighbors front lawn. Said they would come out and bury it. After 2 weeks of calling Comcast and complaining- being told they would be out to take care of it, my home owners assoc. said they would start fining me for the exposed cable.  After 2 more calls to Comcast and 10 days later, I just went back to Verizon where I didn't have this problem.  After returning all equipment to comcast, I was told I owe nothing due to the 30-day money back gaurenttee.  After recieving bills from comcast for the next 2 months ( each time I got 1 I called and was told it was an oversight and nothing was due- to disgregard the bills) I just recieved a notice from a collection notice for the unpaid bill.  Livid about the situation, I called comcast and asked for a supervisor.  After spending 10 minutes explaining what had happened to the customer rep, waiting for a supervisor, I was finally transfered. Asking If I was then talking to a supervisior, I was told no but if I told her why I was calling, she could probaly help me- WHAT- I JUST SPENT 10 MIN EXPLAINING IT TO SOMEONE ELSE.  Then I was told the situition was taken care of and to call back after 7 PM to make sure. REALLY- I HAVE TO CALL BACK.  Needless to say the next step will be calls to the BBB and the Attorny

Genera's officel for the State of Maryland.

This report was posted on Ripoff Report on 07/02/2012 03:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Comcast-Cable/Southeastern-Pennsylvania-19398/Comcast-Cable-Cocmcast-Lied-about-bill-Sent-to-collections-Southeastern-Pennsylvania-905835. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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